Why are my services (website or email) not functioning after adding DNS records? It may be due to your domain name is pointing to another nameserver. To rectify this, please ensure the nameserver for your domain is pointing to ns-1510.ipxcdn.com and ns-2379.ipxcdn.com. Check your nameserver here.
What to do if my DNS hosting plan is suspended due to insufficient cloud credit? A one-time or recurring cloud credit top up can be made via the portal. Refer the one-time credit top up guide here or set auto-recurring top up with this guide.
How do I terminate DNS Hosting from my domain? Click on the delete button for the domain you wish to terminate the DNS Hosting plan, enter the account password to proceed, the plan will be removed and charges will stop. The undeleted domain will result in continuous charging.
From the portal, how do I indicate the status of my DNS record? Hover the cursor to the tooltip next to the status for DNS hosting and a message for the status will prompt up.
Am I allowed to downgrade from Premium/Premium Plus/Standard DNS Hosting to Free DNS Hosting? The DNS hosting plans can be easily upgraded or downgraded in just a few clicks away. Refer here for more information.
What are the DNS Hosting services offered by IPServerOne? 1. What are the DNS Hosting services offered by IPServerOne? The DNS Hosting Service is now divided into four new selections, first being Free DNS Hosting, and second, Standard DNS Hosting, Premium DNS Hosting and lastly, Premium Plus DNS Hosting. When purchasing a domain with
What is DNS Hosting? DNS Hosting is a service that connects domain names (e.g., www.example.com) to specific IP addresses, directing users to the correct server when they visit a website. This translation of domain names into IP addresses happens within the Domain Name System (DNS), which serves as an essential component of the internet, allowing
Is a dedicated router needed to connect to AWS, Microsoft Azure, or Google Cloud? Yes, a dedicated router is required to establish a direct connection to cloud providers such as AWS, Microsoft Azure, or Google Cloud through BGP peering. This router ensures secure, reliable, and efficient communication between your on-premises network and the cloud
What connection speeds are supported by IP ServerOne Cloud Connect? IP ServerOne Cloud Connect offers a range of connection speeds. For Dedicated Connections, there is a 1 Gbps fabric edge port available at our Singapore data center. For Hosted Connections, you can choose from connection speeds of 50 Mbps, 200 Mbps, 500 Mbps, 1,000
Can I use IP ServerOne Cloud Connect if I do not have an existing private cloud with IP ServerOne? Unfortunately, no. The minimum requirement is to have either an on-premises server or a subscription to IP ServerOne’s private cloud or vCloud hosting.