How do I create a new TXT record? Please be specific—are you setting up email verification (SPF/DKIM), site verification, or something else? Knowing this will help guide you better. To add a new TXT record, follow these steps: Login to your DNS management portal. Select the Domain you want to edit. Add a TXT Record
Why Can’t I Add an SRV DNS Record? If you’re unable to add an SRV (Service) DNS record, it could be due to several factors. Common issues include: Incorrect Format: SRV records require specific fields such as priority, weight, port, and target. Make sure that all required fields are filled out correctly. DNS Host Limitations:
Cloud Backup Troubleshooting I found that my cloud backup is not working, can you help check for me? We can definitely help you troubleshoot your cloud backup issue. However, to provide more effective assistance, we’ll need additional information from you. Could you kindly provide: Details of the Error: Let us know the exact error message
What are the difference between SSD Persistent Disks A and C? There is no difference between Persistent Disk A and Disk C as both are SSD hardware. The specification also are the same hence, feel free to choose whichever.
How can I request a quotation? Thank you for your interest in our services. To receive an accurate quotation, please provide your details via our contact form at https://www.ipserverone.com/contact-us-via-chat/. One of our sales consultants will reach out to you promptly to discuss your requirements and offer the best solutions. Alternatively, you may directly contact 0320261688
Can I renew my SSL more than 1 year? We can only offer a one-year SSL renewal, as GlobalSign allows a maximum renewal period of one year. However, please note that GlobalSign provides an extended validation period of 13 months for each renewal.
Who to Contact for Assistance Who should I contact if I need assistance with my IP ServerOne services? If you need help with anything related to your IP ServerOne services—whether it’s technical support, sales inquiries, customer service, or billing—you can reach the appropriate department using the contact details below: IP ServerOne Hotline: +603-2026 1688
How to Get the Public Key for Your Cloud Server from the Customer Portal How can I retrieve or manage the public key for my cloud server from the IP ServerOne customer portal? To manage the public key for your cloud server, follow these steps: Log in to the IP ServerOne Customer Portal Visit the
How to Reset Email Address Password ? Preliminary Steps: Before resetting an email password, it is crucial to first determine which control panel or webmail interface your email account uses. You should also have admin access to the control panel, which may require you to request this access from an authorized person in your