How much NovaCloud hosting charges? The cost of NovaCloud hosting depends on factors such as storage, instance size, and type. You can choose between a pay-per-use model, where you’re charged hourly, or a subscription-based option, which can be monthly. To estimate your NovaCloud costs, you can use IP ServerOne’s cloud calculator here.
Why is the Proceed to Pay button disabled when trying to renew my domain with a credit card? If the Proceed to Pay button is disabled while attempting to renew your domain via the Customer Portal, it could be due to the following reasons: Pop-Up Blocker Enabled: If your browser’s pop-up blocker is enabled, it
What products and services does IPServerOne offer? At IP ServerOne, we’re proud to be a leading managed cloud service provider in Malaysia, delivering a warmth, personalized and seamless cloud experience across various industries. Our core offerings include public and private cloud solutions, backup and disaster recovery, all designed to meet your business needs with the
How to print Network Bandwidth usage report? Currently, our Customer Portal does not have a built-in feature for printing the Network Bandwidth usage report. However, here’s how you can access and print the information based on your service type: For Hourly Cloud Services: Log in to the Customer Portal. Navigate to the Network tab to
How can I connect with a live agent for assistance? If you wish to chat with a human, you can select the “Chat with Human” option if available. If the option is not visible, you may type “human,” and our AI chatbot will guide you to connect with a live agent. Please note that live
Are internship programs available? Yes, internship programs are available at IPServerOne. Interested candidates are encouraged to send their resumes, along with a cover letter and any supporting documents, to jobs@ipserverone.com and cc c-sv@ag-talent.com. Alternatively, you can submit your details through our Contact Page at https://www.ipserverone.com/contact/. We look forward to receiving your application!
Do IPServerOne offer VPN Services? Yes, we selling VPN services. Customers have the flexibility to choose how they would like to set up their VPN: 1. Subscribe to NovaCloud via One-Click Application You can subscribe to our NovaCloud service and enable the VPN option with just a few clicks. Simply select the VPN application from
What does the GiB unit mean in data transfer pricing? The unit GiB (Gibibyte) is used to measure data transfer in a binary format. It is part of how we calculate charges when you exceed your free 1 TiB (Tebibyte) data transfer limit. When your free 1 TiB is fully used, charges apply based on
Do you offer servers optimized for CPU performance? I noticed there are RAM-optimized options, but I need a server with a stronger focus on CPU performance. Currently, we do not have a specific CPU-optimized package. However, we recommend starting with the Cloud General Opt-C4 package, which offers a balanced configuration. If the resources are insufficient,
Retrieving Your cPanel Login Details I would like to get my login details for cPanel. How can I do this? If you need your cPanel login details, you can email to support@ipserverone.com and provide information as below: Server IP address Domain name, or any reference number to expedite the process.