What Should I Do If I Can’t Access My Server Through Port 3306? 1. Check MySQL Configuration Ensure that MySQL is configured to allow remote connections. In the MySQL configuration file (my.cnf or mysqld.cnf): Look for the line: bind-address = 127.0.0.1 Change it to: bind-address = 0.0.0.0 Restart the MySQL service after making changes:
We are planning to migrate from a physical server to a private cloud server. Can you provide more information about your private cloud services? Thank you for your interest in our private cloud server. To better understand your requirements and provide the best solution, please share the specifications of your current physical server: vCPU Requirement
I need IT solutions and web hosting for my WordPress website. What do you recommend? If you’re looking for WordPress hosting, we recommend subscribing to NovaCloud Hosting, starting with a minimal specification plan that suits your needs. You can explore our plans here: NovaCloud Hosting. To effectively manage your website and emails, you will also
How Can I Migrate My Company Website Domain to Our Current Email Domain? To migrate your company website domain to match your current email domain, simply provide the server IP addresses of both your website and email to your account manager. They will assist you with the necessary configuration and information to ensure a smooth
What Should I Do If I Can’t Connect to FTP? 1. Verify FTP Settings Double-check the FTP settings in your client software (e.g., FileZilla, Cyberduck): Host: Your domain name or server IP address. Username: Your FTP username. Password: Your FTP password. Port: Use 21 for FTP or 22 for SFTP. Connection Type: Select “Plain FTP”
What Should I Do If I Can’t Access WHM or SSH Into My Server? 1. Check Your IP Address Block Your IP address may be blocked by the server’s firewall. To check this: Visit a website to find your current public IP address (e.g., https://whatismyipaddress.com). Contact our support team to verify if your IP is