What is subscription ID? Your Subscription ID is a unique number assigned to your service, which helps us quickly locate your account details when you contact us. You can usually find it in your Customer Portal or on your billing statement. Usually, our subscription ID is in format below: SS(numbers) / SS0000000 If you require
How to change subscription name from my services in the customer portal? To update the name associated with your subscription, please submit a request by either opening a ticket with our Billing team or sending an email to billing@ipserverone.com. In your request, kindly include your subscription ID and specify the desired name you’d like to
How much is for DNS upgrade? IPServerOne offers four DNS Hosting tiers with the following daily rates: Free DNS: RM 0.00/day Standard DNS: RM 0.14/day Premium DNS: RM 0.50/day Premium Plus DNS: RM 0.99/day To upgrade, simply top up your Cloud Credit and choose your preferred DNS Hosting plan via the Customer Portal. The charges