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In this knowledge base, you will learn how to reconfigure the server settings in outlook.

1. Open Outlook 2019, Click on “File”, then, you need to drop down the account list to select which account you wish to reconfigure.

2. After you selected the account, click on Account Settings > Server Settings.

3. In the Server Settings, there is the incoming mail and outgoing mail tab.

4. Click the incoming mail, then, input your username (Email Account), password, server hostname, and port as below. Also, choose SSL/TLS for the encryption method.

NOTE: For the server name, you should change it to your domain name. Eg. mail.XXXX.com.my

For POP Account Settings

Incoming mail server POP port: 995
Outgoing mail server (SMTP) port: 465

For IMAP Account Settings

Incoming mail server IMAP port: 993
Outgoing mail server (SMTP) port: 465

5. For the Outgoing mail, input your Server hostname and also the port as below. Also, choose SSL/TLS for the encryption method. Then, click the next button to complete the settings.

NOTE: Please tick the My outgoing (SMTP) server requires authentication and choose the Use same settings as my incoming mail server.

6. Finally, the email account is now successfully configured and it should show the account successfully updated as below.

The email account is reconfigured successfully and you may start to send/receive the email in your Outlook 2019.