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Introduction

Domain administrators can enhance email organization and security by configuring content filters in SmarterMail. One common requirement is to ensure that emails identified as SPAM are automatically redirected to the Junk Email folder. This prevents clutter in the primary inbox and reduces the risk of users interacting with potentially harmful messages.

This article provides a step-by-step guide on creating a content filtering rule in SmarterMail to automatically move SPAM-tagged emails to the Junk Email folder. The guide covers accessing SmarterMail as a domain administrator, setting up conditions for spam detection, and defining an action to redirect such emails.

Prerequisites

• Access to SmarterMail with domain administrator credentials.
• A working spam filtering system that tags emails as SPAM (e.g., by modifying subject lines or headers).
• Knowledge of the SPAM indicators used by your filtering system (e.g., specific subject prefixes like [SPAM] or header markers).

Step-by-Step Guide

Step 1: Log in to SmarterMail

1. Open a web browser and navigate to the SmarterMail web interface.
2. Enter the domain administrator credentials to log in.

Step 2: Access the Content Filtering Section

1. In the SmarterMail dashboard, navigate to More > Domain Settings .

Step 3: Create a New Content Filtering Rule

1. On the prompt page, click on Content Filtering
2. Click on the New button to start setting up a filter rule.

Step 4: Define the Condition for SPAM Identification

1. In the Condition section, specify how SmarterMail should identify SPAM emails.
   
2. Options include:
   • Filtering emails with a specific subject prefix (e.g., [*SPAM*] or ***SPAM***).
   • Checking for headers added by the spam filtering system (e.g., X-Spam-Flag: YES).
   • Filtering emails from a particular sender or domain known for SPAM.
     
3. Adjust the condition based on the spam filter configuration used in your email system.

Step 5: Set the Action to Move SPAM Emails

1. In the Action section, select the option to Move to Folder.
2. Choose Junk Email as the destination folder.

Step 6: Save and Activate the Rule

1. Review the configured conditions and actions.
2. Click Save to apply the rule.
3. The rule is now active, and any email matching the specified SPAM conditions will be automatically redirected to the Junk Email folder.

Conclusion

By setting up a content filtering rule in SmarterMail, domain administrators can automatically move SPAM emails to the Junk Email folder. This helps maintain a cleaner inbox and minimizes the risk of users interacting with potentially harmful emails.

Should you have any inquiries about the guidelines, please feel free to open a ticket through your portal account or contact us at support@ipserverone.com. We’ll be happy to assist you further.

Article posted by Ismail on 18 July 2023