Payment process stuck at the payment gateway or bank website page

In this scenario, we recommend waiting for a period of 3-5 hours. Payments may still be in the processing stage, as IPServerOne can only check the status after receiving the bank statement, typically within 24 hours. Additionally, you may verify the payment status directly with your bank.

If you urgently need to renew your service but the payment remains pending, please don’t hesitate to reach out to us. You can submit a ticket via the portal or send an email to billing@ipserverone.com. We’re here to assist you promptly.