What should I do if I encounter issues with the payment gateway?

If you see the error messages “OOPS! PENDING PAYMENT – Our system indicates that you have a pending payment. Please wait while the payment is being verified” or “THERE WAS A PROBLEM WITH YOUR REQUEST – One or more items are awaiting payment gateway confirmation“, please wait at least 15 minutes to prevent any duplicate payments.

Additionally, please check if your pop-up blocker is enabled. If it is, kindly disable it to ensure the payment process can proceed smoothly.

If the issue persists, you may contact us at billing@ipserverone.com for further assistance.