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How to remove a blocked IP Address in DirectAdmin (Evolution Skin)

Last updated on Jan 17,2025 |

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by aliyah

Introduction

DirectAdmin’s Brute Force Monitor helps protect websites by blocking IP addresses that display suspicious or malicious behaviour. However, there may be instances where a legitimate user’s IP address is mistakenly blocked. This guide is intended for web hosting managers and administrators who need to quickly unblock such IPs, ensuring that legitimate users can regain access to their services without compromising security.

Prerequisites

Access to a DirectAdmin account with administrator privileges.
The IP address that needs to be unblocked.

Step-by-Step Guide

Step 1: Log in to DirectAdmin

Log in to your DirectAdmin control panel using your administrator credentials. This can typically be accessed via a URL provided by your hosting provider, such as https://yourdomain.com:2222.

Step 2: Navigate to the Brute Force Monitor

Once logged in, go to the Admin Tools section in the DirectAdmin control panel.
Click on Brute Force Monitor to access the list of blocked IP addresses.

Step 3: Locate the Blocked IP Address

Navigate to the Block List section.
Use the search or filter options to locate the IP address you want to unblock.

Step 4: Unblock the IP Address

Tick on the checkbox next to the IP address you wish to unblock.
Click the Unblock button above the page to remove the IP address from the blocked list.

Tip: It’s a good practice to investigate why the IP was blocked initially. If it was mistakenly flagged, consider adding the IP to a whitelist or educate staff using this following practices:
1. Monitor Network Activity: Regularly check for unusual traffic patterns or excessive requests. Identifying and addressing abnormal behavior early can prevent IP blocks.
2. Limit Connection Requests: Avoid making too many requests in a short timeframe. Implement rate limiting to control the number of connections and requests made from your IP address.
3. Implement Proper Authentication: Use strong authentication methods (like API keys or tokens) to verify legitimate users. This helps reduce the risk of unauthorized access that can lead to IP blocking.

Conclusion

This guide explains how to unblock an IP address using DirectAdmin’s Brute Force Monitor. By unblocking legitimate users’ IP addresses promptly, administrators can ensure continuous access to their services while maintaining the necessary security protocols.

Should you have any inquiries about the guidelines, please feel free to open a ticket through your portal account or contact us at support@ipserverone.com. We’ll be happy to assist you further.