Reactivating a Nova Cloud Instance
How can I reactivate my Nova Cloud instance?
To reactivate a Nova Cloud instance, you will need assistance from our team. Please follow these steps:
- Contact Your Account Manager:
- Reach out to your assigned Account Manager for assistance with reactivating the instance.
- They can guide you through any specific steps or address the reasons for the deactivation.
- Reach Out to Support:
- If you do not have an Account Manager or need immediate help, contact our Support team:
- Email to support@ipserverone.com
- Access our live chat feature for prompt support.
- If you do not have an Account Manager or need immediate help, contact our Support team:
- Provide Required Information:
- When contacting us, include details such as:
- Your account ID.
- The instance ID or name.
- Any relevant notifications you may have received about the instance’s deactivation.
- When contacting us, include details such as:
⚠️ Important Note: Reactivation may require settling outstanding payments, verifying account details, or addressing any overuse of resources. Please ensure your account information is up-to-date and accurate.