Auto cloud credit top up for cloud instance

Introduction Effectively managing cloud resources is essential for maintaining uninterrupted operations. This guide aims to assist customers in ensuring the continuous functionality of their cloud instances without the need for manual credit management. The focus is on the auto top-up feature, which automatically replenishes your cloud credits to prevent service interruptions. It is crucial to

How to purchase SSL from customer portal

Introduction Securing websites with SSL (Secure Sockets Layer) certificates is crucial for data protection and trustworthiness. This guide is designed for customers managing a website who need to secure their site through an SSL certificate. This article simplifies the process of purchasing an SSL certificate directly from the customer portal, ensuring data security for website

How to hide inactive/discontinue services in the customer portal

Introduction Managing a customer portal can become challenging when it displays numerous services, especially when some are no longer active. This guide is designed to help customers manage their portals, ensuring they remain organized and user-friendly. The focus is on removing or hiding inactive or discontinued services that may clutter the portal and cause confusion.

How to view active products from customer portal

Introduction This guide is tailored for customers and account holders who use the portal to manage their services. It provides step-by-step instructions on how to view active products or services linked to your account. Tracking your active products helps users efficiently manage their subscriptions and services via the customer portal, a centralized platform for all

How to change company name in customer portal

Introduction This guideline is designed for customers registered with IP ServerOne who have access to the customer portal. It provides a step-by-step process for changing the company name within the portal, which may be required during rebranding, mergers, or other business-related changes. The instructions below outline how to navigate the portal, access account settings, and