Introduction As your data grows or application demands increase, expanding the storage capacity of your cloud instance becomes a crucial task. Fortunately, the customer portal offers a simple and efficient way to extend your instance’s volume without downtime. This guide will walk you through the steps to safely increase your volume size using the NovaCloud
Can I transfer a domain name if the domain name has already expired? It is not possible to transfer a domain name if it has already expired. To initiate the transfer, it is necessary to first renew the domain with your current provider. Once the domain is reactivated, you will be able to proceed with
Introduction Billing and Payment is one of the features that allow users to check/pay on the pending invoice or review the previous transaction. Other than that, users are able to view the account statement in this section too. Prerequisite Access to customer portal where there is subscription under Step-by-Step Guide Pending Payment Once
Introduction Updating your customer profile in the IP ServerOne portal ensures that your personal and business information is current, enhancing the support and services you receive. This guide provides a comprehensive walkthrough for updating your profile efficiently. Prerequisites Active IP ServerOne account 1. To initiate the process of updating your account profile on the IP
Introduction Users or administrators of IP ServerOne can efficiently manage, update, and add DNS records through the customer portal by following the provided steps to ensure accurate domain configurations whenever changes are needed. However, it is important to verify that all domain names in the DNS plans are directed to the correct nameservers per below:
Introduction This guide provides comprehensive instructions on how to view and manage inactive products within the Portal. Whether your products have expired or are no longer active, you will have the capability to efficiently review their details, manage them appropriately, or initiate a renewal request by following the outlined steps below. Step-by-Step Guide Login to
Introduction This guide explains how to transfer domain ownership using the IP ServerOne Customer Portal. It’s designed for IP ServerOne customers who wish to transfer a domain name to another person or account. This guide will walk you through what to do, from logging into the portal and initiating the transfer to confirming ownership, entering
Introduction The process of initiating a domain ownership transfer involves transferring control from the current domain owner to a new recipient, whether or not the recipient has an IP ServerOne account. This transfer typically occurs when domain ownership changes due to business transactions or partnership shifts. The transfer can be carried out through IP ServerOne’s
Introduction Welcome to the Billing and Payment section of our portal. This platform is designed to help customers and account managers efficiently manage their billing activities in one convenient place. You can review pending payments, access detailed transaction history, and update your billing information as needed. Simply log in to the Customer Portal, navigate to
1. What is a nameserver? A nameserver acts as a bridge between domain names and IP addresses, helping to connect the two. Essentially, it translates user-friendly domain names into the numerical IP addresses that computers use to identify each other. For example, nameservers take an IP address like 123.456.7.8 and link it to a more