Billing and Payment in Portal

Introduction Billing and Payment is one of the features that allow users to check/pay on the pending invoice or review the previous transaction. Other than that, users are able to view the account statement in this section too.    Prerequisite Access to customer portal where there is subscription under   Step-by-Step Guide Pending Payment Once

How to update customer profile in portal

Introduction Updating your customer profile in the IP ServerOne portal ensures that your personal and business information is current, enhancing the support and services you receive. This guide provides a comprehensive walkthrough for updating your profile efficiently. Prerequisites Active IP ServerOne account 1. To initiate the process of updating your account profile on the IP

How to guide to managing inactive products in the portal

Introduction This guide provides comprehensive instructions on how to view and manage inactive products within the Portal. Whether your products have expired or are no longer active, you will have the capability to efficiently review their details, manage them appropriately, or initiate a renewal request by following the outlined steps below. Step-by-Step Guide Login to

How to accept domain ownership transfer as a new domain owner

Introduction The process of initiating a domain ownership transfer involves transferring control from the current domain owner to a new recipient, whether or not the recipient has an IP ServerOne account. This transfer typically occurs when domain ownership changes due to business transactions or partnership shifts. The transfer can be carried out through IP ServerOne’s

FAQ on NameServers

1. What is a nameserver? A nameserver acts as a bridge between domain names and IP addresses, helping to connect the two. Essentially, it translates user-friendly domain names into the numerical IP addresses that computers use to identify each other. For example, nameservers take an IP address like 123.456.7.8 and link it to a more