Introduction This guide provides a detailed step-by-step process on how to reset a user’s password in SmarterMail as an admin. SmarterMail allows administrators to manage email accounts, including the ability to reset passwords for users within the domain. This process can help ensure that users regain access to their email accounts if they forget their
Why premium domain is expensive compared to normal domain pricing? Premium domain has unique keywords that are short, memorable, and often perceived as valuable assets for branding, marketing, and SEO purposes. There are a limited number of such domain names available, therefore their scarcity drives up the value of the domain name.
What is Premium Domain Name (PDN)? Premium domain name is a set of domain names that the registry has reserved as premium domain and thus the price is higher than normal domain pricing. These domain names are often shorter (one or two or three letters), more memorable, and contain keywords that are highly sought
Can I register a domain name with two or three letters? Domain name with two or three letters can be registered under Premium domain names. Kindly send an email to cs@ipserverone.com to check on the availability and the pricing.
The domain name was previously managed under my web developer but now I want to manage the domain myself. How to change or transfer the domain ownership? If your web developer managed the domain with IP ServerOne, you may ask them to initiate the domain name ownership transfer via IP ServerOne customer portal. Here
How to delete the domain name if I no longer use the domain name? You may request to delete the domain name. even before the domain name expires. However, the renewal fee is non-refundable. You may send a request to delete the domain by submitting an email from the authorized email (as registered in
Can I renew the domain name for more than 1 year from the customer portal? Yes, the domain name renewal period can be adjusted according to customer needs. To adjust the domain renewal period, kindly send an email to cs@ipserverone.com as renewal period modifications require manual processing within the IP ServerOne system.
Can I renew the domain name for less than a year, for example for 3 months? The domain name renewal period starts from a minimum duration of 1 year, aligning with the anniversary date of the domain name registration. Thus, it is impossible to renew the domain in less than 1 year.
Is it possible to cancel domain name registration/renewal once payment has been completed? The registration or renewal fee for a domain name is non-refundable. Once payment is processed and the registration or renewal is completed, it cannot be reversed as the domain has already been charged by the Registrar/Registry. If you accidentally register the
What DNS (name server) should I choose when registering a new domain name? DNS service is essential upon acquiring a new domain. Customers with pre-existing DNS services can seamlessly integrate their own DNS (name server). Alternatively, for those initiating domain registration without prior hosting arrangements, subscribing to our DNS hosting plan is an option.