Requesting Service Termination via Customer Portal

Introduction This guide provides a step-by-step process for requesting the termination of services through the IPServerOne Customer Portal. This termination request applies to services identified by a Service Identifier (SSID) and does not apply to domain services. Follow the steps below to initiate a termination request for your service.   Prerequisites Before submitting a termination

Smartermail: Email Aliases

Introduction Email alias is a feature that allows users to create alternative email addresses that forward to one or more existing email accounts. Aliases are not actual mailboxes but rather forwarding mechanisms. They can be used for various purposes, such as simplifying communication, managing group emails, or protecting the privacy of personal email addresses.  

How to enable Wildcard subdomain name on DirectAdmin

Introduction This article explains how to enable a wildcard subdomain in DirectAdmin. A wildcard subdomain allows any subdomain (e.g., *.yourdomain.com.my) to point to the same server and serve the same content or application. This is useful for multi-tenant applications or dynamic subdomain setups.   Prerequisites Access to DirectAdmin with administrative privileges DNS setup already configured

How to Install and Configure FortiClient in Windows

Introduction For users seeking a secure VPN connection to their organization’s network, the FortiClient VPN provides a robust solution. This guide is designed to walk you through the installation process of the FortiClient VPN on your system. Whether you’re working remotely or need secure access to your company’s internal resources, setting up FortiClient VPN can

FAQ: What is Load Balancer as a Service (LBaaS)?

What is Load Balancer as a Service (LBaaS)?   Load Balancer as a Service short for LBaaS is a cloud service that distributes network traffic across multiple servers to ensure high availability and improved application availability. It prevents server overload by evenly directing incoming requests to healthy backend servers. Load balancers use algorithms to optimize

How to install SSL certificates in DirectAdmin (Evolution Skin)

Introduction SSL certificates are crucial for securing your website by encrypting the data transmitted between the server and the visitor’s browser. This guide will help you install an Alpha SSL certificate in DirectAdmin with the Evolution Skin, ensuring your website’s security and integrity. Prerequisites Ensure you have admin or user-level access to DirectAdmin. Have your

How to access instance console via Customer Portal

Introduction Welcome to the quick start guide for accessing the console of your instances within NovaCloud. This guide is designed for users of all levels, whether you’re new to cloud computing or an experienced developer looking to manage your instances more effectively. Accessing the console of your instances is crucial for direct interaction, troubleshooting, and