Fresh FTP Setup for Windows Server (IIS)

Introduction Setting up an FTP (File Transfer Protocol) server on a Windows Server environment is a crucial task for enabling secure file transfers. This guide provides a comprehensive walkthrough for configuring an FTP server using the Internet Information Services (IIS) manager in Windows. Prerequisites Access to a Windows Server with administrative privileges. Internet Information Services

How to switch your Outlook account from POP to IMAP

Introduction This guide provides detailed instructions for users who need to change their email account in Microsoft Outlook from POP3 connection to an IMAP connection.   Prerequisites Microsoft Outlook: Ensure you have Microsoft Outlook installed on your computer. Active Email Account: Have an active email account set up with POP3. Internet Connection: A stable internet

How to Reboot an Instance from Customer Portal

Introduction This Knowledge Base article provides a step-by-step guide on how to reboot an instance in IPServerOne user portal. The process is straightforward and can be completed in a few simple steps. This guide is intended for users who have basic familiarity with IPServerOne user interface.   Prerequisite Register and log in to your Customer

Whitelisting and Blacklisting Email Addresses on cPanel

Introduction This KB article provides detailed instructions on how to whitelist and blacklist email addresses in cPanel. This process is vital for managing your email communications effectively by ensuring that important emails are received (whitelisting) and unwanted or potentially harmful emails are blocked (blacklisting). Prerequisites Access to cPanel. Basic understanding of email management. Knowledge of

How to add a new domain in cPanel

Introduction Adding a new domain to your cPanel account allows you to host multiple websites or separate content within the same hosting environment. This process enables you to manage multiple domains under a single cPanel account efficiently. In this article, we’ll guide you through the steps to add a new domain to your cPanel.  

Portal Dashboard Overview

Get ready for an exciting new way to connect with us! That image you see below? its the overview of the new interface of our Portal. Let’s take a quick tour and discover how this dashboard will give you convenience at your fingertips and a better customer experience!     Dashboard Features  New Order button

How to Register and Login to your Customer Portal

Introduction We have completely revamped our Customer Portal to provide a better experience for our customers. You can now manage your billings, payments, subscriptions and Cloud Instances all from one platform.   Prerequisites You need to have a valid email address for account registration and login   Browse to the Customer Portal to register for

Email Routing for cPanel

Introduction This process is essential for domain owners who want to manage how incoming emails are processed. Whether you’re using the local email server of your hosting provider or an external email service like G Suite or Office365, understanding and configuring email routing is key to ensuring that your emails are delivered as intended.  

How to change file/folder permissions in cPanel

Introduction This article is designed to guide you through the process of changing file permissions in cPanel. In the context of a web hosting environment, file permissions play a crucial role in determining who can read, write, and execute your account’s files and directories (folders). While default permissions are assigned when files are created, there