How to reformat Cloud Instance in Customer Portal?

Introduction Reformatting a server involves erasing all data and resetting it to its original state. This process ensures optimal performance, removes potential malware, and prepares the server for new configurations. Reformatting a server is crucial for maintaining its efficiency, security, and reliability. It is especially useful for administrators addressing performance issues, security breaches, or system

How to impersonate user in SmarterMail as Admin

Introduction In SmarterMail, user impersonation allows administrators to access individual user accounts directly for troubleshooting or management purposes. This feature is essential for quickly resolving user-specific issues without needing to know their password. This guide explains how administrators can impersonate a user in SmarterMail, allowing them to troubleshoot, configure settings, or review account activities on

How to change a User’s Password in Windows Server

Introduction Changing a user’s password in Windows Server is a common administrative task used to enhance security or resolve access issues. This process ensures that users maintain secure and updated login credentials. This guide provides a straightforward method for system administrators to change user passwords in Windows Server environments, addressing security updates and user management needs

Creating a New User in Windows Server with Administrator Privileges

Introduction Creating a new user with administrator privileges in Windows Server enables you to delegate administrative tasks and manage server permissions efficiently. This setup is essential for teams needing multiple users with elevated access. This guide walks through the steps to create a new user with administrative privileges in Windows Server, helping system administrators manage access

Add contact in SmarterMail

Introduction SmarterMail, an email server software, enables users to manage contacts effectively within their communication ecosystem. Adding contacts in SmarterMail enhances collaboration by organizing contact details, simplifying email management, and streamlining communication. This guide provides steps to add contacts in SmarterMail, helping users organize contact details within their email interface.   Prerequisites Access to a

Password Expiry Setup for SmarterMail

Introduction Password Expiry is a security feature that enforces users to update their passwords after a specified period, reducing the risk of unauthorized access from compromised credentials. In SmarterMail, configuring password expiry strengthens email account security and minimizes vulnerability to potential attacks. This guide explains how to configure password expiry in SmarterMail, enhancing security by

Install HetrixTools in Windows Server

Introduction HetrixTools is a monitoring tool used to track server health, uptime, and performance. Using the HetrixTools Server Monitoring Agent, you will be able to constantly monitor the resource usage of your server, gaining essential insights and alerts that help maintain system stability and prevent downtime. This guide details the installation of HetrixTools on a

How to shut down a Windows Server

Introduction Shutting down a Windows Server involves powering off the server safely to prevent data loss or corruption, crucial for maintenance or updates. Knowing how to do this correctly ensures the integrity of server functions and stored data. This knowledge base article provides step-by-step instructions on how to safely shut down a Windows Server. Whether