Introduction In SmarterMail, user impersonation allows administrators to access individual user accounts directly for troubleshooting or management purposes. This feature is essential for quickly resolving user-specific issues without needing to know their password. This guide explains how administrators can impersonate a user in SmarterMail, allowing them to troubleshoot, configure settings, or review account activities on
Introduction Changing a user’s password in Windows Server is a common administrative task used to enhance security or resolve access issues. This process ensures that users maintain secure and updated login credentials. This guide provides a straightforward method for system administrators to change user passwords in Windows Server environments, addressing security updates and user management needs
Introduction Creating a new user with administrator privileges in Windows Server enables you to delegate administrative tasks and manage server permissions efficiently. This setup is essential for teams needing multiple users with elevated access. This guide walks through the steps to create a new user with administrative privileges in Windows Server, helping system administrators manage access
Introduction SmarterMail, an email server software, enables users to manage contacts effectively within their communication ecosystem. Adding contacts in SmarterMail enhances collaboration by organizing contact details, simplifying email management, and streamlining communication. This guide provides steps to add contacts in SmarterMail, helping users organize contact details within their email interface. Prerequisites Access to a
Introduction Password Expiry is a security feature that enforces users to update their passwords after a specified period, reducing the risk of unauthorized access from compromised credentials. In SmarterMail, configuring password expiry strengthens email account security and minimizes vulnerability to potential attacks. This guide explains how to configure password expiry in SmarterMail, enhancing security by
Introduction Remote Desktop Protocol (RDP) enables remote access to Windows servers, making it crucial to restrict access to specific IP addresses for security purposes. By limiting RDP access to trusted IPs, administrators can reduce unauthorized access risks and safeguard critical server data. This guide explains how to restrict RDP access to specific IP addresses on
Introduction HetrixTools is a monitoring tool used to track server health, uptime, and performance. Using the HetrixTools Server Monitoring Agent, you will be able to constantly monitor the resource usage of your server, gaining essential insights and alerts that help maintain system stability and prevent downtime. This guide details the installation of HetrixTools on a
Introduction Shutting down a Windows Server involves powering off the server safely to prevent data loss or corruption, crucial for maintenance or updates. Knowing how to do this correctly ensures the integrity of server functions and stored data. This knowledge base article provides step-by-step instructions on how to safely shut down a Windows Server. Whether
Introduction This guide is designed to assist domain administrators in enabling DomainKeys Identified Mail (DKIM) for their domain using the SmarterMail interface. DKIM provides an additional layer of security, ensuring that emails sent from your domain are authenticated and less likely to be marked as spam. Prerequisite Domain Administrator Access: You must have domain
Introduction Suspending an email account in cPanel refers to temporarily disabling a specific email address, preventing it from sending or receiving emails. This feature is useful for managing inactive or compromised accounts without deleting them entirely. This guide is for cPanel administrators looking to control email account usage. It covers how to suspend a single