Introduction When managing domains in WHM, you may encounter the following error message: Error: (XID wyyvcs) This domain points to an IP address that does not use the DNS servers associated with this server. Transfer the domain to this server’s nameservers at the domain’s registrar or update your system to recognize the current DNS servers.
Introduction When managing a website through cPanel, you may need to add multiple domains to your hosting account. However, while attempting to add a new domain, you might encounter the following error message: Prerequisites Access to WHM: You need administrative access to Web Host Manager (WHM) on your server. Basic Knowledge of WHM: Familiarity with
Introduction This article explains how to update the total disk space in DirectAdmin. It is designed for administrators or users with access to the DirectAdmin control panel who need to modify the disk space allocated to a domain or user. Keeping the disk space updated ensures that your hosting environment reflects accurate storage allocations, preventing
Introduction SpamAssassin is a robust email filtering tool designed to reduce spam by analyzing incoming emails and applying advanced filtering rules. If your DirectAdmin server does not have SpamAssassin installed, follow this guide to install and enable it seamlessly. Prerequisites Access to DirectAdmin with administrator privileges. Basic familiarity with DirectAdmin’s interface. Step-by-Step Installation Guide Step
Introduction When an email account is suspended, it should not have the ability to send emails. However, in some cases, suspended accounts may still send emails due to pending messages in the mail queue. This guide provides a step-by-step approach to identifying and resolving this issue, ensuring no further unauthorized emails are sent. Prerequisites
Introduction When attempting to delete a file via FTP, you may encounter the following error: Error Message: Operation not permitted This issue can arise due to incorrect file ownership, insufficient permissions, or immutable file attributes. Follow the steps below to diagnose and resolve the problem. Step-by-Step Troubleshooting Step 1: Access the Server via SSH
Introduction When accessing phpMyAdmin through cPanel, you may encounter the following error: Error: mysqli_sql_exception: Access denied for user ‘cpses-username’@’localhost’ (using password: YES). This issue arises when the MySQL password for the cPanel user is out of sync, preventing authentication. To resolve this, reset the cPanel password to force MySQL to synchronize the credentials. Prerequisites Access
Introduction Checking whether an email account is using POP3 or IMAP can be essential for troubleshooting email access issues, verifying login activity, or ensuring the correct configuration of email clients. Understanding POP3 and IMAP What is POP3? Post Office Protocol version 3 (POP3) is a standard email protocol used to retrieve emails from a
Introduction When uploading attachments in Roundcube Webmail, you might encounter a “Server Error.” This issue often arises from file size limits, server security rules (such as ModSecurity settings), or network interruptions. ModSecurity is a web application firewall designed to protect servers by monitoring and blocking potentially harmful requests. However, its strict security rules can sometimes
Introduction This guide explains how to redirect non-www URLs to www for websites hosted on a Windows Server using IIS (Internet Information Services). It is particularly useful for website administrators and developers who need to ensure that all traffic is consistently directed to the www version of their site, which can help with SEO and