How ownership transfer for DNS works? DNS ownership transfer is only applicable if your domain is managed under IP ServerOne and you have an active DNS Hosting subscription with us. The process can be done either via the Customer Portal or manually with our assistance. Each method has specific requirements to avoid service interruption. 1.
Why there is no pricing for NVIDIA RTX600 ADA? The NVIDIA RTX 6000 ADA pricing are available through our specialized GPU server plans. You can refer to our GPU page where the plans, including those with the RTX 6000 ADA, are listed with the corresponding prices. You can click on this link to be directed
Where to find supporting documents to verify domain ownership? To verify domain ownership, supporting documents are required based on whether the domain is registered under a company or an individual. If the domain is registered under a company, a copy of the business registration certificate (such as SSM or an equivalent document) will be required.
How to verify domain ownership? If your domain is managed under IP ServerOne, you can verify its ownership by logging in to your account through the IP ServerOne Customer Portal. Make sure that you are using the registered email address associated with the account to confirm the domain belongs to you. Once you have logged
FAQ: I’ve lost access to my email account and my phone number, please help to update the latest email. If you no longer have access to both the email address and phone number associated with your IP ServerOne account, no worries — we’re here to help you through the update process. To begin, please send
Where is your address? Could you elaborate further on “your address”? Are you referring to IP ServerOne’s office address, an IP address related to your service, or the location of our data center? Once we have the details, we will provide the information accordingly.
How to purchase NovaGPU in Customer Portal. Introduction This guide walks you through the step-by-step guide to purchase and launch a NovaGPU instance using the IP ServerOne Customer Portal. NovaGPU is a GPU as a Service (GPUaaS) offers a range of GPU options allow you to run AI/ML workloads, graphics-intensive applications, high-performance compute tasks, and
What is subscription / service ID? Your subscription / service ID is a unique number assigned to your service, which helps us quickly locate your account details when you contact us. You can usually find it in your Customer Portal or on your billing statement. Usually, our subscription / service ID is in format below:
How to change subscription name from my services in the customer portal? To update the name associated with your subscription, please submit a request by either opening a ticket with our Billing team or sending an email to billing@ipserverone.com. In your request, kindly include your subscription ID and specify the desired name you’d like to
How much is for DNS upgrade? IPServerOne offers four DNS Hosting tiers with the following daily rates: Free DNS: RM 0.00/day Standard DNS: RM 0.14/day Premium DNS: RM 0.50/day Premium Plus DNS: RM 0.99/day To upgrade, simply top up your Cloud Credit and choose your preferred DNS Hosting plan via the Customer Portal. The charges