Introduction This guide explains how to purchase a remote backup service to ensure your data is securely stored and easily recoverable in case of data loss, hardware failure, or a cyberattack. Remote backup services provide a reliable solution for maintaining data redundancy offsite. This guide is intended for customers looking to add a remote backup
Introduction Cloud Instances allow you to deploy virtual machines quickly and efficiently using your cloud resources. If you have an existing volume, you can use it to create a new Cloud Instance, saving time and resources. However, it is crucial to ensure the existing volume is bootable—that is, it contains a valid operating system or
Can I get a quote for cloud storage? Absolutely! To request a quotation for our NovaVault service, please visit our website at https://www.ipserverone.com/novavault/. Scroll to the bottom of the page and submit your details, and our Sales team will be in touch to assist you. Or, you may also send in an email to
DOMAIN NAME .SG .SG is the country code top-level domain (ccTLD) for Singapore. How to register .SG domain name? When registering a .sg domain, it is important to ensure that the registrant holds a valid SingPass ID or SGNIC ID, as this determines the registration type: If the administrative contact is registered with a SingPass
Does purchasing a domain from IP Server One includes an SSL certificate? Purchasing a domain with IP ServerOne does not include with SSL certificate. However, you may purchase our SSL certificate together with the domain in the Customer Portal. If you would like to purchase our domain, click here to check out our step-by-step
Why is my domain disabled? There might be multiple reasons why your domain is disabled: Expired domain: If domain is not renewed by its expiration date, the domain may be disabled until renewal is completed. Policy Violations: Violating the terms of service, such as using the domain for illegal activities, spam, or phishing, can
What should I do if my cloud server top-up has not been credited? If you have made a top-up through Customer portal, you may wait at least 5-10 minutes for the top-up to be credited in your account. However, if you have made a manual transaction, please provide the payment slip to billing@ipserverone.com for them
Introduction IP ServerOne offers Bare Metal services (Dedicated Server) that provide you with the flexibility to customize configurations to meet your specific needs—whether it’s selecting the operating system, choosing a control panel, or adding advanced security and backup options. This guide will take you through each step to purchase a Bare Metal server tailored precisely
Is this domain under your company? To find out who’s managing your domain, here’s what you can do: For .MY Domains: You can check the registrar by visiting MYNIC WHOIS. The result will show you the company that manages your .MY domain. For Other Domains than .MY: Use a WHOIS lookup tool, or log
How to use my credit note for renewal domain / services? If you’d like to use your credit note for renewal, you can easily submit a ticket to our Billing team or send an email to billing@ipserverone.com. Feel free to use your credit note until the balance runs out.