Why was my domain transferred from MYNIC to IPServerOne? MYNIC, the official registry for .MY domains, has transitioned to a Registry-Only Model and will no longer act as a registrar. As part of this policy change, all .MY domains previously managed by MYNIC have been transferred to accredited registrars, including IPServerOne, to provide better service
Can Wildcard SSL be used for multiple servers? Yes, Wildcard SSL can be used for multiple servers. However, please note that charges are calculated on a per-server basis. If you have multiple subdomains hosted on different servers, the charges will depend on the server’s location—whether it is under IP ServerOne or a third-party provider.
Can .MY domain be transferred to a non-Malaysian entity? Yes, a .MY domain can now be transferred / managed by a non-Malaysian entity. However, supporting document(s) is required for verification purposes: Malaysian Individuals: MYKAD National ID Passport Non-Malaysian Individuals: Passport National ID Driver’s License Utility Bill Companies/Organizations: Business License/Certificate issued by the respective country
Introduction This guide explains how to purchase a remote backup service to ensure your data is securely stored and easily recoverable in case of data loss, hardware failure, or a cyberattack. Remote backup services provide a reliable solution for maintaining data redundancy offsite. This guide is intended for customers looking to add a remote backup
Introduction Cloud Instances allow you to deploy virtual machines quickly and efficiently using your cloud resources. If you have an existing volume, you can use it to create a new Cloud Instance, saving time and resources. However, it is crucial to ensure the existing volume is bootable—that is, it contains a valid operating system or
Can I get a quote for cloud storage? Absolutely! To request a quotation for our NovaVault service, please visit our website at https://www.ipserverone.com/novavault/. Scroll to the bottom of the page and submit your details, and our Sales team will be in touch to assist you. Or, you may also send in an email to
DOMAIN NAME .SG .SG is the country code top-level domain (ccTLD) for Singapore. How to register .SG domain name? When registering a .sg domain, it is important to ensure that the registrant holds a valid SingPass ID or SGNIC ID, as this determines the registration type: If the administrative contact is registered with a SingPass
Does purchasing a domain from IP Server One includes an SSL certificate? Purchasing a domain with IP ServerOne does not include with SSL certificate. However, you may purchase our SSL certificate together with the domain in the Customer Portal. If you would like to purchase our domain, click here to check out our step-by-step
Why is my domain disabled? There might be multiple reasons why your domain is disabled: Expired domain: If domain is not renewed by its expiration date, the domain may be disabled until renewal is completed. Policy Violations: Violating the terms of service, such as using the domain for illegal activities, spam, or phishing, can
What should I do if my cloud server top-up has not been credited? If you have made a top-up through Customer portal, you may wait at least 5-10 minutes for the top-up to be credited in your account. However, if you have made a manual transaction, please provide the payment slip to billing@ipserverone.com for them