Is there a service that can build my app for me? While IP ServerOne specializes in hosting and infrastructure, we can refer you with our trusted app development partners. If you’re looking to build a mobile or web application, just let us know the type of app or functionality you’re interested in. Simply reach
What is the credit limit for Cloud Credit? There is no limit for Cloud Credit top-ups. You may top up your Cloud Credit at any time and in any amount, based on your convenience and usage needs. This allows you the flexibility to manage your cloud service expenses according to your budget. If you need
Introduction If you want to check which services are currently billed to your credit card, you can easily view the linked services from your account. This helps you manage payments and avoid confusion when multiple cards or services are involved. Step-by-step on how to check your linked services: Login to your account in IP ServerOne’s
If I disable object storage, will my cloud credit stop charging? Yes, your Cloud Credit will stop being charged once you disable Object Storage. However, it’s important to follow these steps before disabling the service to ensure a clean and complete deactivation: Before You Disable Object Storage: Delete all access keys: Make sure no
How to check my Cloud credit usage? You can easily view your NovaCloud credit usage by following the steps below: Log in to your account at https://portal.ipserverone.com On the left-hand menu, click on NovaCloud to expand the dropdown Select Transactions from the dropdown menu At the top of the page, ensure your location is
How to transfer DNS ownership at IP ServerOne? When you transfer a domain between accounts within IP ServerOne, the associated DNS hosting service is also moved—maintaining continuity of your DNS records and preventing service interruptions. Before proceeding, please ensure the receiving account (new owner) has: At least 50 Cloud PointsThis is required to activate Standard DNS hosting in
What qualifications does your technical team hold? Our System Engineer team is certified in key areas like system management, networking, cloud, and data protection. These qualifications help us provide secure, reliable, and high-quality support for your services. Disaster Recovery Certified Expert (DRCE) – Recognizes our engineers’ expertise in disaster recovery planning and execution. Information Technology
Why was my domain flagged for malicious or phishing activity? Your domain may have been flagged because it was found to be involved in suspicious or harmful activity, such as: Hosting phishing content Distributing malware or viruses Redirecting users to unsafe websites Violating WebNIC’s Acceptable Use Policy or applicable laws According to WebNIC’s policy, if
Why can’t I generate a proforma invoice from the dashboard? The dashboard’s “Renew Now” button is designed to bring you directly to the Pending Payment page for immediate payment, and does not generate a proforma invoice. If you require a proforma invoice before making payment, you will need to generate it manually from the Billing
Introduction Setting up your Jaring email account on an iPhone allows you to stay connected and manage your emails on the go. Whether you’re using your email for personal or business communication, configuring it correctly ensures smooth syncing, sending, and receiving of messages directly from your device. This guide walks you through the step-by-step process