Why is the Proceed to Pay button disabled when trying to renew my domain with a credit card? If the Proceed to Pay button is disabled while attempting to renew your domain via the Customer Portal, it could be due to the following reasons: Pop-Up Blocker Enabled: If your browser’s pop-up blocker is enabled, it
How to print Network Bandwidth usage report? Currently, our Customer Portal does not have a built-in feature for printing the Network Bandwidth usage report. However, here’s how you can access and print the information based on your service type: For Hourly Cloud Services: Log in to the Customer Portal. Navigate to the Network tab to
What does the GiB unit mean in data transfer pricing? The unit GiB (Gibibyte) is used to measure data transfer in a binary format. It is part of how we calculate charges when you exceed your free 1 TiB (Tebibyte) data transfer limit. When your free 1 TiB is fully used, charges apply based on
What is IP ServerOne Tax Identification Number? IP ServerOne Tax Information number is C20320005050
I forgot my User ID login detail for Customer Portal. If you’ve forgotten your User ID for the Customer Portal, here’s what you can do: Try the Forgot Password Option: Click on the Forgot Password link on the login page. Enter your email address. If your email address is registered in our system, you’ll
What is the difference between transferring domain ownership and a registrar transfer? Transfer of Domain Ownership: This happens when the legal ownership of a domain is updated, but the domain remains with the same registrar. In this case, IP ServerOne is your registrar.Example: If your domain is currently managed under Account A (e.g., a representative
What is the status of my request for an email hosting invoice? If you’ve requested an invoice for email hosting, whether it’s for a new service registration or a renewal, here’s how you can check the status: For New Email Hosting Services: If you’ve sent a request to register a new email hosting service,
How to contact AIMS DC Support center? If you need assistance related to the AIMS DC Support Center, here’s how you can reach out: General Support Requests: You can submit a ticket or send an email to support@ipserverone.com, and our team will be coordinating with the AIMS DC Support Center for further assistance. Visitation Requests:
Can I subscribe email hosting for more than a year? Yes, absolutely! If you’d like to subscribe to our email hosting for more than a year, we’re here to make the process as smooth as possible. Simply follow these steps: Visit our Email Hosting page to explore our available plans and quotas. Click on Contact
What are the IP ServerOne nameservers? Below are the details of our default nameserver: ns-1510.ipxcdn.com ns-2379.ipxcdn.com ns-3196.ipxcdn.com ns-4218.ipxcdn.com Important: These nameservers will only work if you have an active DNS hosting plan with IP ServerOne. Without a DNS hosting plan, these nameservers will not work, and your domain may not connect properly. If you’re unsure