FAQ: Can I transfer my Cloud Credit to another account?
Can I transfer my Cloud Credit to another account? Once the points for Cloud Credit has been top-up in your account, it is no longer transferable nor refundable.
FAQ: Can I get a refund for my Cloud Credit?
Can I get a refund for my Cloud Credit? Cloud credit is non-refundable. Once purchased, the credits are applied to your account for use with its designated solely for services that require a deduction from the credit (Instances, Object Storage, DNS Hosting and any services under NovaCloud).
FAQ: I received a Cloud Credit alarm reminder, what should I do?
I received a Cloud Credit alarm reminder, what should I do? If you top-up your points for Cloud Credit through Customer Portal, the alarm reminder indicates that your cloud credit is low. It’s important to ensure that your credit balance is sufficient because once it reaches the minimum amount, it may interrupt your services.
FAQ: Can I turn off the Cloud Credit alarm reminder?
Can I turn off the Cloud Credit alarm reminder? The Cloud Credit alarm serves as a prompt to ensure your cloud services have ample credit for continuous operation and cannot be turned off or deleted. However, you can create your own custom alarms with different thresholds, which you can turn off or delete at any
FAQ: What is the use of Cloud Credit?
What is the use of Cloud Credit? Cloud Credit can be applied to a variety of NovaCloud services, such as Instances, Object Storage, DNS, Data Transfer, and more.
FAQ: What is Cloud Credit?
What is Cloud Credit? Cloud credit is a flexible, pay-as-you-go payment method for your NovaCloud services, where service usage is deducted on an hourly basis, offering an adaptable option to meet your needs.
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