Introduction Increasing the disk quota is necessary when a cPanel account exceeds its current storage limit or when additional resources are required to support the user’s needs. By adjusting the quota, you can ensure uninterrupted operations and avoid potential storage-related issues. Prerequisites Access to WHM: You need to have administrative access to WHM on your
Can i run window app desktop on Novacloud Windows instances? Yes, you can install and run a Windows desktop application on Windows instance. However, please note the following: Our Responsibility: We provide and manage the server infrastructure, ensuring the Windows instance is operational and accessible. Customer Responsibility: The installation, configuration, and management of any applications
Logging into multiple email accounts We offer options for logging into your email via webmail or using POP/IMAP with email clients. Webmail typically do not support logging into multiple email accounts simultaneously. This means that if you try to access multiple accounts through a web interface, you’ll often need to log in and
FAQ: Wildcard SSL Certificates What does a wildcard SSL certificate cover? If you purchased a wildcard SSL certificate for *.yourdomain.com.my. The SSL will secure all first-level subdomains of yourdomain.com.my. For example: sub.yourdomain.com.my api.yourdomain.com.my mail.yourdomain.com.my However, it will not secure (second-level subdomains): www.sub.yourdomain.com.my domain.sub.yourdomain.com.my Why doesn’t yourdomain.com.my work with my wildcard certificate? The
Introduction Proxmox is a powerful virtualization platform, but occasionally you may encounter issues where a VM becomes locked due to a backup process. This can prevent users from rebooting or making any changes to the VM, resulting in the error message “VM is locked (backup) (500)”. This guide will walk you through the steps to
Are there existing Cloud Instances I can duplicate and start using? Unfortunately, there are no existing cloud instances available for duplication. However, we offer pre-configured operating system such as (RHEL, Ubuntu, Windows and etc.) that you can use to create instances or using One-Click applications function in our portal Additionally, once you have Cloud
Introduction This guide explains how to view the server usage metrics for your cloud instances through the IPServerOne portal. By accessing these graphs, you can monitor key performance metrics such as CPU utilization, memory consumption, disk throughput, and bandwidth usage. This information is crucial for maintaining optimal performance and troubleshooting issues with your cloud instance.
How to obtain/view/export/manage installed SSL Certificate You can refer to the following knowledge base articles to manage your installed SSL certificates, whether it’s Alpha SSL or Wildcard SSL: DirectAdmin cPanel
Introduction This article provides a step-by-step guide to exporting an SSL certificate from cPanel. Exporting a certificate is essential when migrating to a new server while retaining your SSL configuration, installing the certificate on multiple servers, or keeping a secure backup of your SSL files. This guide is intended for cPanel users and administrators looking
Introduction This article explains how to export an SSL certificate from DirectAdmin. Exporting a certificate is essential if you want to migrate to a new server while retaining your existing SSL configuration, use the same SSL certificate on multiple servers, or keep a backup of your certificate files. This guide is designed for administrators or