FAQ: Looking for Customer Support?
Looking for Customer Support? You can reach our Customer Support (customer service) team by calling 0320261688, submitting a ticket via the Customer Portal Help Center, or emailing cs@ipserverone.com.
Looking for Customer Support? You can reach our Customer Support (customer service) team by calling 0320261688, submitting a ticket via the Customer Portal Help Center, or emailing cs@ipserverone.com.
Looking for Technical Support? If you need assistance from a technical support agent or are experiencing a technical issue, you can start a live chat with human. Alternatively, you may call us at 0320261688 for immediate assistance, or submit a ticket through the customer portal – Help Center or email support@ipserverone.com for further support.
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Does IP ServerOne support the App Center in NovaVault? IP ServerOne focuses on supporting the infrastructure layer of NovaVault. Users can take advantage of NovaVault’s robust features for data management and storage; however, support for the App Center is outside our current offerings. For future assistance, please submit your inquiry through our contact form at
What’s the difference between cloud storage and cloud NAS like NovaVault? NovaVault offers more than basic cloud storage by delivering advanced features tailored for enterprise needs. It safeguards your data with dual-tier snapshots, versioning, and quick recovery, protecting it from loss and ransomware threats. While standard cloud storage often provides basic access controls, NovaVault integrates
What is the difference between a file-sharing tool and NovaVault? While file-sharing tools focus primarily on enabling users to share files across networks, NovaVault offers comprehensive cloud storage solutions that include advanced features such as data backup, recovery, encryption, and centralized management. NovaVault combines file sharing with enhanced data protection and accessibility, making it a
What benefits does NovaVault offer for my organization? NovaVault offers a comprehensive cloud NAS solution tailored to meet your organization’s needs: Security Features: With advanced security measures like end-to-end encryption and dual-tier snapshots, NovaVault protects your data from unauthorized access and breaches. The use of immutable SAN storage ensures that your backups are secure and unchangeable.
How does NovaVault secure my files? NovaVault employs a robust data protection strategy known as dual-tier snapshots, offering a multi-layered approach to safeguarding your data. First Tier: Local Snapshots You can easily create backups at your convenience, either manually or automatically, directly within NovaVault. These local snapshots are stored on your NovaVault instance, allowing for
Is NovaVault a cloud NAS solution? Yes, NovaVault is your cloud NAS solution that brings together the best of traditional network attached storage and cloud computing. With NovaVault, you can securely store, manage, and access your data online. It offers advanced features like dual-tier snapshots for robust data protection, centralized user management, and support for