What is the difference between Cloud Credit and Credit Point? Cloud Credit and Credit Point are both prepaid balances used to pay for NovaCloud services like DNS, cloud instances, and Object storage. The only difference is the name: Cloud Credit was the old name used before 20 August 2024. Credit Point is the new name
Can I request a quotation for web hosting services including web space, email space, database, and MailProtect (antivirus & anti-spam) for a team of 40–50 staff? Yes, we can provide hosting services that include: Web space Email space Database support MailProtect (antivirus & anti-spam) To proceed with a quotation, we would appreciate a bit more
Our current web server is expiring soon; can you provide a quotation based on our required specifications? Ubuntu 22.04, 4 vCPU, 16GB vRAM, 350GB SSD storage, cPanel Admin, 100Mbps bandwidth, unmetered data transfer, and 1 dedicated IP address. Thank you for your inquiry and for considering IP ServerOne. Based on the specifications provided, your requirements
Do you offer Google Workspace accounts? Thank you for your inquiry. Kindly be informed that we do not offer Google Workspace accounts. However, if you are looking for a reliable email hosting solution, we recommend exploring our LinkMail Email Hosting service as an alternative. Feel free to visit our website at https://www.ipserverone.com/email-hosting/. Kindly provide us
We are transitioning from an in-house system and exploring cloud hosting solutions to improve scalability. Can you provide more information? Thank you for reaching out to us. We understand that you are in the process of migrating from an in-house system and are exploring cloud solutions to enhance scalability and performance. Our NovaCloud platform offers
I’m looking for a server hosting solution for Docker deployment. Can you recommend an option? It’s intended for a small e-commerce platform. Thank you for reaching out to IP ServerOne. For your Docker deployment needs—particularly for a small to medium-sized e-commerce platform—our Cloud C2 or Cloud C4 server plans with a Linux operating system are
We are currently seeking a Cloud Backup and Disaster Recovery as a Service (DRaaS) solution. Could you assist us? Thank you for your interest in our services. We would be happy to assist you with a Cloud Backup and Disaster Recovery as a Service (DRaaS) solution tailored to your needs. To help us prepare the
How many email addresses can be created per domain? The number of email addresses you can create per domain depends on the email hosting plan you subscribe to. Each plan comes with different limits based on its features and capacity. For the SmarterMail Multi-Tenant plan, please note that only one domain is allowed per plan.
Can I change my previous invoice to an E-Invoice if I just updated my E-Invoice details? Once an invoice has been issued, it cannot be modified or converted into an E-Invoice. Updates to your E-Invoice details will only affect future invoices issued after the update. This means your next invoice will include the E-Invoice information
Can I have my Account Manager’s contact number? If you have been assigned a dedicated Account Manager, their contact details would typically be shared with you during your onboarding or via official communication. If you’re unsure or have not received this information, please contact our sales team via email at sales@ipserverone.com, or through our