FAQ: When will my DNS changes take effect?

When Will My DNS Changes Take Effect? After updating your domain’s DNS settings, changes typically start propagating within a few hours. However, full propagation across all internet service providers (ISPs) can take up to 72 hours. This also applies to domains that have been renewed after expiration, as the domain status update will follow the

How to renew your services through the Customer Portal

Introduction Keeping your services active is essential for smooth operations, and renewing them through our Customer Portal is quick and straightforward. Whether your services are approaching expiration or have already expired, you can easily manage the renewal process online. A secondary user with billing permissions can also assist with the renewal if needed. Note: This

How to upgrade or downgrade my Cloud instance?

How to upgrade or downgrade my Cloud instance? You can easily upgrade or downgrade your instance through the customer portal. For detailed instructions, please refer to the following guide: How to Resize a Cloud Instance. If you require further assistance, please submit your inquiry via https://www.ipserverone.com/contact-us-via-chat/, and one of our sales consultants will reach out to

FAQ: Why my Cloud instance disabled?

Why my Cloud instance (hourly cloud) disabled? A cloud instance will be automatically disabled if your cloud credit balance is insufficient. To reactivate your instance, please top up your cloud credit with a minimum of RM50. Once the credit is updated, our system will automatically enable your instance again. However, if your instance does not

FAQ: What is Nova Cloud and how the charges?

What is Nova Cloud and how the charges? NovaCloud is a public cloud hosting service by IP ServerOne, powered by OpenStack technology. NovaCloud, also known as Hourly Cloud, offers a Pay-as-You-Go model where you’re charged only for what you use, with billing stopping automatically when your server is terminated. This flexible service allows you to scale