Is it possible to retrieve the previous DNS records for my domain after i changed? Once your DNS records are updated, the previous configurations are overwritten and are no longer stored in our system. As such, we are unable to retrieve earlier DNS settings after any changes have been applied. Alternatively, you may try to
Can I use my own IP address (BYOIP) with your services? At this time, Bring Your Own IP (BYOIP) is not supported unless you are an IP transit provider with your own Autonomous System (AS) number. Please note that IP transit services are only available to customers using our colocation services. If you meet these
Is your infrastructure certified for disaster recovery planning? Yes, our infrastructure is hosted in a Tier III-certified data center, which is built for high availability and supports disaster recovery. Tier III certification means the data center has N+1 redundancy and can undergo maintenance without affecting your services, helping to ensure your data stays safe and
Does IP ServerOne offer A100 GPUs for rental? Currently, we do not offer NVIDIA A100 GPUs for rental. However, we do provide high-performance alternatives including the NVIDIA RTX 3090, RTX 4090, and RTX 6000 Ada GPUs. For more information on our available GPU server options, please visit our website here at: GPU Server in Malaysia
Do you offer a platform to upload and share PDF files and slides accessible globally, including China? Yes, we recommend using our NovaVault File Sharing solution, which is designed for secure and reliable file access from anywhere in the world — including regions with strict internet regulations, such as China. Key benefits of NovaVault
Does your cloud server come with antivirus protection? Yes, antivirus protection is available for our cloud servers through F-Secure, offered as an optional add-on with additional charges. If you’re interested in learning more, please share your contact details via our chat form at https://www.ipserverone.com/contact-us-via-chat/. Our Sales Team will reach out to you shortly to provide
Do you offer Windows Server 2025 on NovaCloud, and is it available for testing? Yes, Windows Server 2025 is available on NovaCloud, and we do offer a 2-week Proof of Concept (POC) for evaluation purposes. To request a POC, please contact our Sales Team at sales@ipserverone.com. Alternatively, you may submit your contact details through our
Is it possible to own the server instead of subscribing (purchase option)? Hardware ownership is only available for bare metal servers. GPU servers are offered exclusively on a subscription basis and are not available for direct purchase. If you’re interested in purchasing a bare metal server, please provide the required specifications and model so we
Can I purchase a bare metal server as hardware instead of renting it? Purchasing bare metal server hardware may be possible, subject to stock availability. Kindly share the specific server model and specifications you are interested in so we can check and confirm for you. For further details or assistance, please submit your contact information
Is it possible to purchase the GPU server hardware? We do not offer GPU hardware for direct purchase. GPU servers are only available through our subscription-based service. If you need further information or assistance, please provide your contact details via our chat form at https://www.ipserverone.com/contact-us-via-chat/. Our Sales Team will get in touch with you shortly.