I would like to update my payment. If you made your payment via online transfer, bank-in (cash or cheque) through CDM, or ATM transfer, please forward the payment slip to billing@ipserverone.com for verification, update, and renewal processing. For payments made directly through the portal, your payment will be automatically updated and the service will be
How much does the smallest Nova instance cost? The cost of NovaCloud hosting varies depending on factors like storage, instance size, and instance type. You can get an estimate tailored to your needs by using our cost calculator here: https://nova-calc.ipserverone.com/
Can I see the chatbot menu? Our chatbot doesn’t use a fixed or predefined menu, it will show you the right options based on your question. Instead of browsing through a long menu, just type your question naturally. The chatbot will then provide relevant quick links, FAQs, or Knowledge Base articles related to your request.
Do you offer a dedicated, bare metal, or VPS server with Quad-core CPU, 16 GB RAM, 240 GB SSD, AlmaLinux 8, and a full /24 IP block for clean direct mailing use? Based on the specifications you provided, our Cloud General Opt-C4 plan with cPanel & WHM may be a suitable option. You can view
Does your company offer business centre-type facilities (not data centre), where users can work from a shared location equipped with workstations and network connectivity? Thank you for reaching out us. Yes, we do offer Dedicated Business Continuity Planning (BCP) Workspaces at our CJ1 Data Center in Cyberjaya. These facilities are designed specifically for user operations,
What is the difference between Cloud Credit and Credit Point? Cloud Credit and Credit Point are both prepaid balances used to pay for NovaCloud services like DNS, cloud instances, and Object storage. The only difference is the name: Cloud Credit was the old name used before 20 August 2024. Credit Point is the new name
Can I request a quotation for web hosting services including web space, email space, database, and MailProtect (antivirus & anti-spam) for a team of 40–50 staff? Yes, we can provide hosting services that include: Web space Email space Database support MailProtect (antivirus & anti-spam) To proceed with a quotation, we would appreciate a bit more
Our current web server is expiring soon; can you provide a quotation based on our required specifications? Ubuntu 22.04, 4 vCPU, 16GB vRAM, 350GB SSD storage, cPanel Admin, 100Mbps bandwidth, unmetered data transfer, and 1 dedicated IP address. Thank you for your inquiry and for considering IP ServerOne. Based on the specifications provided, your requirements
Do you offer Google Workspace accounts? Thank you for your inquiry. Kindly be informed that we do not offer Google Workspace accounts. However, if you are looking for a reliable email hosting solution, we recommend exploring our LinkMail Email Hosting service as an alternative. Feel free to visit our website at https://www.ipserverone.com/email-hosting/. Kindly provide us
We are transitioning from an in-house system and exploring cloud hosting solutions to improve scalability. Can you provide more information? Thank you for reaching out to us. We understand that you are in the process of migrating from an in-house system and are exploring cloud solutions to enhance scalability and performance. Our NovaCloud platform offers