How do I check if my domain has a registrar lock before transferring it out? To check if your domain is locked (also called a registrar lock), you can do a WHOIS lookup by visiting this link: WHOIS Lookup. The result will show the status of your domain, including whether it is ok or
Who is my domain provider and where can I find their contact details? A domain provider (or domain registrar) is the company that helps you register and manage your domain name (e.g., yourdomain.com.my). They also take care of tasks like renewing, transferring, and setting up DNS for your domain. To find out who your
How do I check the status of my domain transfer? Domain transfers typically take 5 to 10 days to complete. During this time, both the Registry and the losing Registrar need to verify the details before approving the transfer, which may cause delays depending on the processes of the domain providers involved. If you’re
Introduction Our NovaCloud calculator now provides cost estimates in MYR, SGD, USD, and points, allowing for easier planning and budgeting. This tool helps you accurately calculate NovaCloud charges based on your specific requirements, such as the operating system, instance type, instance size, and storage capacity. The points charged will vary according to these factors. This
Introduction IP ServerOne has implemented a new points-based Cloud credit system, making it easier for customers to manage subscriptions for Nova Cloud services, DNS hosting, and Object Storage through our customer portal. This new system offers greater flexibility, particularly for international customers, by allowing credit purchases in Singapore Dollars (SGD) or US Dollars (USD), removing
Can you recommend a suitable email hosting plan for my company? The subscription for an email hosting plan depends on your specific needs, including the number of users, budget, and the scale of your email hosting requirements. For a small to medium-sized enterprise (SME) with 1 to 5 staff members, we recommend subscribing to
What email hosting is offered by IP ServerOne? IP ServerOne offers a wide range of email hosting plans to cater to customers’ diverse needs and requirements. Customers can manage their email service anytime, anywhere, as our email hosting is compatible with other email clients such as Outlook, Exchange, and many more. This allows for
Introduction WHOIS information is crucial for managing domain ownership and ensuring transparency in the online space. It includes details such as the domain owner’s name, contact information, and registration details. Keeping this information accurate is important for maintaining your domain’s legitimacy and accessibility. In this guide, we’ll walk you through the process of viewing and
Introduction The Tax Identification Number (TIN) is essential for ensuring compliance with tax regulations, required for issuing e-invoices, and crucial for businesses to qualify for tax deductions on expenses and the cost of goods sold. Individuals and entities must obtain a TIN to meet tax obligations, and we’ve enhanced our customer portal to make updating
Introduction Submitting a ticket through the IP ServerOne Customer Portal is a straightforward process designed to help you resolve any inquiries or issues related to your services. By following the steps in this guide, you can ensure that your ticket is submitted correctly, tracked efficiently, and addressed by our support team. This guide will walk