Retrieving Your cPanel Login Details I would like to get my login details for cPanel. How can I do this? If you need your cPanel login details, you can email to support@ipserverone.com and provide information as below: Server IP address Domain name, or any reference number to expedite the process.
Support for OpenLiteSpeed on IP ServerOne Servers Does IP ServerOne’s server support OpenLiteSpeed? Yes, IP ServerOne’s servers support OpenLiteSpeed. You can deploy and run OpenLiteSpeed on our hosting solutions, including cloud servers, dedicated servers, and VPS hosting, as long as the server meets the system requirements for OpenLiteSpeed. Should you have any inquiries about the
Checking Bandwidth Allocation for Your Server Where can I see how much bandwidth is allocated for the server? You can view the bandwidth allocation for your server through the IP ServerOne customer portal. Follow the steps on the link below to check the bandwidth details: How to view server usage for Cloud Instances in
Booking the CJ1 Loading Bay How do I book the CJ1 loading bay? To book the loading bay at IP ServerOne’s CJ1 Data Center in Cyberjaya, please follow these steps: Submit a Visitation Request: Log in to your IP ServerOne customer portal. Navigate to the Data Center tab and select Visitation Request. Complete the form
Renewing the Domain to Resolve WordPress Accessibility Issues Do I need to renew my WordPress as well since the domain has expired? No, you do not need to renew WordPress separately if the domain has expired. Once the domain is renewed, your WordPress site will become accessible again, provided that the hosting service for WordPress
Troubleshooting NovaCloud Server Connectivity Issues Why is my NovaCloud server unable to connect? Connectivity issues with your NovaCloud server can occur for various reasons, such as configuration errors, network interruptions, or resource limitations. Below are steps to troubleshoot and resolve the issue: Common Causes and Solutions Network Configuration Issues: Verify that your server’s IP
Server Backup Frequency at IP ServerOne How often are the servers hosted by IP ServerOne backed up? The backup frequency for servers hosted by IP ServerOne varies based on the selected backup plan and service level. Managed Backup Services: For clients utilizing our managed backup services, we offer flexible backup schedules tailored to your business
Introduction Booting an instance in runlevel 1, also known as single-user mode, is a troubleshooting technique used in Unix-based systems, including Linux. This mode starts the system with minimal services, providing a controlled environment for diagnosing and fixing problems such as corrupted configuration files, user permissions issues, or failed updates. Runlevel 1 grants root access,
Requesting Server Restoration from a Previous Time How can I request to restore the server from a previous time? To request a server restoration to a previous point in time, follow these steps: Check Backup Availability: Ensure that backups are enabled for your server. If backups are part of your hosting plan or were configured
Reactivating a Nova Cloud Instance How can I reactivate my Nova Cloud instance? To reactivate a Nova Cloud instance, you will need assistance from our team. Please follow these steps: Contact Your Account Manager: Reach out to your assigned Account Manager for assistance with reactivating the instance. They can guide you through any specific steps