Data Center Power Capacity What is the maximum available capacity (Megawatt) in your data center facility? Our CJ1 Data Center in Cyberjaya, Malaysia, is equipped with a robust power infrastructure designed to support high-performance operations. The facility has a total power capacity of 1.5 megawatts (MW), ensuring reliable and continuous power supply for our clients’
Safety of Using IIS Services Is it safe to use IIS services? Yes, using Internet Information Services (IIS) can be safe, provided that it is properly configured and maintained. IIS is a widely used web server platform developed by Microsoft, and like any web server, its security depends on appropriate setup and regular updates. To
IP ServerOne’s SAN Storage Solutions Do IP ServerOne provide SAN storage? Yes, IP ServerOne offers SAN (Storage Area Network) storage solutions through our NovaVault service. NovaVault utilizes SAN-based storage to deliver high-performance, secure, and reliable cloud NAS (Network Attached Storage) capabilities. This service supports protocols like SMB, NFS, and iSCSI, enabling seamless file sharing across
IPv6 Support in IP ServerOne Hosting and Servers Does IP ServerOne Support IPv6? Yes, IP ServerOne supports IPv6 across our hosting and server solutions. We recognize the importance of IPv6 in ensuring scalability and future-proofing your online presence. How Can I Enable IPv6 for My Services? To enable IPv6 for your hosting or server
How to Add an IP Address in DirectAdmin Steps to Add an IP Address in DirectAdmin: Log in to DirectAdmin Control Panel Use your DirectAdmin admin login credentials to access the control panel. Navigate to the IP Management Section – On the main dashboard, look for the Admin Tools section. – Click on IP Management.
Why Can’t I Modify or Delete Existing DNS Records? If you’re unable to modify or delete existing DNS records, the following could be reasons: Insufficient Permissions: You may not have the correct access level to make changes to the DNS records. Domain Locked: Some domains may be locked by the registrar to prevent unauthorized changes.
How Do I Create a New TXT Record? Please be specific—are you setting up email verification (SPF/DKIM), site verification, or something else? Knowing this will help guide you better. To add a new TXT record, follow these steps: Login to your DNS management portal. Select the Domain you want to edit. Add a TXT Record
Can I Change My Domain’s A/MX Records in the Dashboard? Yes, you can easily change your domain’s A (Address) and MX (Mail Exchange) records via our control panel. To do this: Log into the DNS Control Panel: Navigate to the DNS management section. Select Your Domain: Choose the domain for which you want to edit
How Can I Test DNS Records? You can test DNS records using online tools like DNS Checker or command-line tools such as nslookup or dig. These tools allow you to check whether your DNS records are correctly set up and view propagation status. If the records are not showing correctly, ensure the correct values are
Why Is My Website Not Resolving Despite Correct DNS Records? If your website is not resolving despite the DNS records being correctly set up, the issue could be: Caching: Local or ISP DNS caches may be outdated. Clearing your local DNS cache or waiting for the changes to propagate can resolve this. Incorrect DNS Settings: