How to Access SmarterMail Webmail Access Webmail in SmarterMail Go to Webmail URL: Visit https://smXX.small-dns.com. (Replace the XX with the specific number provided in your login details) eg: IPS1 Smartermail URL Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Alternative Access (IP Method) If you prefer
How to Access cPanel Webmail Access Webmail in cPanel Go to Webmail URL: Visit https://yourdomain.com/webmail or https://yourdomain.com:2096. Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Choose a Webmail Client: Select Horde or Roundcube to view and manage your emails. Alternative Access (IP Method) If using an
How to Access DirectAdmin Webmail Access Webmail in DirectAdmin Go to Webmail URL: Visit https://yourdomain.com/webmail or https://yourdomain.com:2222. Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Choose a Webmail Client: Select Roundcube to access your inbox. Alternative Access (IP Method) If using an IP address: http://your-ip-address/webmail
Can I Get a cPanel Hosting Plan that Supports PHP 5.6? Yes, we offer cPanel hosting plans that support PHP 5.6. While PHP 5.6 is an older version and may have reached its end of life, some applications still require it for compatibility. Our cPanel hosting allows you to select from multiple PHP versions,
DMARC issues when sending emails to Google Why are my emails to Google being rejected due to DMARC issues? Google enforces strict email authentication policies. If your domain’s DMARC (Domain-based Message Authentication, Reporting & Conformance) record is misconfigured, Google may reject or flag your emails as spam. This happens when your SPF (Sender Policy
What are the common email error codes and their meanings? Error 421 – Service not available, closing transmission channel Meaning: Temporary server issue. Resolution: Try resending later. If persistent, contact support@ipserverone.com to ensure the server is working. Error 450 – Requested mail action not taken: mailbox unavailable Meaning: The recipient’s mailbox is either full
How do I create a new TXT record? Please be specific—are you setting up email verification (SPF/DKIM), site verification, or something else? Knowing this will help guide you better. To add a new TXT record, follow these steps: Login to your DNS management portal. Select the Domain you want to edit. Add a TXT Record
Why Can’t I Add an SRV DNS Record? If you’re unable to add an SRV (Service) DNS record, it could be due to several factors. Common issues include: Incorrect Format: SRV records require specific fields such as priority, weight, port, and target. Make sure that all required fields are filled out correctly. DNS Host Limitations:
Cloud Backup Troubleshooting I found that my cloud backup is not working, can you help check for me? We can definitely help you troubleshoot your cloud backup issue. However, to provide more effective assistance, we’ll need additional information from you. Could you kindly provide: Details of the Error: Let us know the exact error message
Who to Contact for Assistance Who should I contact if I need assistance with my IP ServerOne services? If you need help with anything related to your IP ServerOne services—whether it’s technical support, sales inquiries, customer service, or billing—you can reach the appropriate department using the contact details below: IP ServerOne Hotline: +603-2026 1688