How Can I Check the Backup Point for My Website? Before checking your website’s backup point, here’s what you need to know to make the process smooth and efficient: Confirm Your Backup Subscription First things first—have you subscribed to our Website Backup Service? Without an active backup plan, no backup points will be available to
Are You Saving Data in AWS S3? Thank you for your inquiry. We do not store data on AWS S3. Instead, we operate our own S3-compatible Object Storage service, hosted on our secure and fully-managed infrastructure. This allows us to provide customers with high-performance, scalable, and secure storage solutions while maintaining full control over data
What Should I Do If I Encounter an Error While Connecting to the VPN? If you encounter an error while trying to connect to the VPN, follow these troubleshooting steps to resolve the issue: 1. Check VPN Credentials Ensure that you are entering the correct username and password for your VPN connection. 2. Verify Network
How Can I Get Feedback on My Request? To receive feedback on any request you submit to IP ServerOne, you should follow these steps: Submit a Support Ticket: Use our Customer Portal to log a ticket regarding your request. Clearly state the issue or request, and include all relevant details (e.g., server IP, service type,
🌐 How Can I Change My Domain’s DNS Server? How can I change my domain’s DNS server? To change your domain’s DNS server, you will need to update the nameservers at your domain registrar’s control panel. Here’s how you can do it: Steps to Change DNS Server: 1. Log in to Your Domain Registrar Account:
🔄 Transferring Cloud Hosting to a Different Domain Can I transfer my cloud hosting domain to a different domain? Yes, you can transfer your cloud hosting service to a different domain name! However, the process does not automatically “transfer” the hosting itself but rather involves updating the domain associated with your cloud hosting plan. Here’s
🔒 How to Close All Ports in the Security Group How to close all ports in the security group? To close all ports in your IP ServerOne Security Group, you will need to modify the security group settings from the Customer Portal. By default, security groups control inbound and outbound traffic to your cloud instances
🛠️ What To Do If Your Servers Are Offline What should I do if my servers are offline? If your servers with IP ServerOne appear to be offline, here are the key steps you should take: 1. Check Server Status via Customer Portal: Log into our Customer Portal to verify if your NovaCloud or Dedicated
⚙️ Load Balancer Configuration Page Not Loading Why is my load balancer configuration page not loading? There could be several reasons why your load balancer configuration page is not loading. Here are some common troubleshooting steps: 1. Network or Firewall Restrictions: Ensure your IP address is allowed in the firewall rules for the management interface.
🖥️ Deploying Python Django Code on IP ServerOne Server Can I deploy Python Django code on the server? Yes, you can deploy your Python Django application on our servers! Our VPS, dedicated servers, and cloud hosting solutions fully support custom application deployments, including Python frameworks like Django. What you need: Server Type: Our Cloud VPS