FAQ – IP Address Issues 🛠️ What to do if you’re having trouble with your IP address If you’re experiencing IP address issues—such as being blocked, unable to access services, or errors in control panels—here are the steps our support team at IP ServerOne recommends: 🔒 1. Check if your IP is blocked by our
Introduction DirectAdmin is a widely used control panel that simplifies server management tasks. Among its many features is the secure_php option within its CustomBuild system, designed to bolster security by disabling specific PHP functions frequently exploited in malicious scripts. These include functions like exec, system, shell_exec, proc_open, and others. This guide focuses on globally enabling, customizing,
Root / Full Admin Access ✅ Yes — Full login credentials are provided for both NovaCloud and Dedicated Server subscriptions When you subscribe to NovaCloud (subscription-based) or our Dedicated Server offerings, login details—such as usernames and passwords—will be sent to your authorized email upon provisioning. This gives you full root or administrator control. 📧 How
Unable to Access Roundcube & Can’t Remember Your Password? 🔐 How can I reset a lost email password if I can’t access Roundcube? You can reset your email password directly through the control panel—DirectAdmin or cPanel—without needing your old password. Choose the guide below based on your control panel: ✅ For DirectAdmin Users Log into
🛡️ How IP ServerOne Protects LinkMail from Phishing & Viruses 🔐 Multi-layered Email Security 1. Anti‑Spam & Anti‑Virus (via Proxmox Mail Gateway) We deploy a commercial-grade email gateway that implements a 5‑layer spam and malware filter, scanning every inbound message for suspicious content and attachments—including viruses—before delivery. 2. Sender Authentication with SPF & DKIM Incoming emails
Do Your Email Services Support SMTP? ✅ Yes, Our Email Services Support SMTP Our email hosting services fully support SMTP (Simple Mail Transfer Protocol) for sending emails. You can configure it with email clients like Outlook, Thunderbird, or web apps such as WordPress. 🔧 SMTP Configuration Overview SMTP Server: mail.your-domain.com Port Options: 25, 587, or
Introduction Proxmox Virtual Environment (Proxmox VE) is an open-source server management platform that integrates virtualization technologies such as KVM and LXC. It provides a comprehensive web-based interface to manage virtual machines (VMs), containers, storage, and networking, making it ideal for administrators managing infrastructure at scale or in isolated environments. Managing the power state of servers
Do we provide support for SmarterMail solution? ✅ Yes — full support for SmarterMail is available We offer comprehensive support for SmarterMail across its entire lifecycle—from setup and configuration to troubleshooting and ongoing administration. Our services include: 🛠️ What we offer for SmarterMail Hosted and Managed SmarterMail plans: Personal, Multi‑Tenant & Dedicated via our LinkMail offering.
FAQ: Mail service EXIM currently down? Is EXIM mail service currently down? We haven’t received any official reports stating that our EXIM mail service is down. EXIM is part of our managed infrastructure, and any system-wide outages would be communicated on our status page or via email. To verify: Check the IP ServerOne status page
Introduction In certain scenarios, you may want to temporarily suspend email functions for a specific email account — such as when troubleshooting spam, enforcing storage limits, or disabling a compromised mailbox. This guide will walk you through how to configure email restrictions in cPanel, including blocking login access, incoming mail, or outgoing mail, without deleting