Requesting Server Restoration from a Previous Time How can I request to restore the server from a previous time? To request a server restoration to a previous point in time, follow these steps: Check Backup Availability: Ensure that backups are enabled for your server. If backups are part of your hosting plan or were configured
Reactivating a Nova Cloud Instance How can I reactivate my Nova Cloud instance? To reactivate a Nova Cloud instance, you will need assistance from our team. Please follow these steps: Contact Your Account Manager: Reach out to your assigned Account Manager for assistance with reactivating the instance. They can guide you through any specific steps
Data Center Power Capacity What is the maximum available capacity (Megawatt) in your data center facility? Our CJ1 Data Center in Cyberjaya, Malaysia, is equipped with a robust power infrastructure designed to support high-performance operations. The facility has a total power capacity of 1.5 megawatts (MW), ensuring reliable and continuous power supply for our clients’
Safety of Using IIS Services Is it safe to use IIS services? Yes, using Internet Information Services (IIS) can be safe, provided that it is properly configured and maintained. IIS is a widely used web server platform developed by Microsoft, and like any web server, its security depends on appropriate setup and regular updates. To
IP ServerOne’s SAN Storage Solutions Do IP ServerOne provide SAN storage? Yes, IP ServerOne offers SAN (Storage Area Network) storage solutions through our NovaVault service. NovaVault utilizes SAN-based storage to deliver high-performance, secure, and reliable cloud NAS (Network Attached Storage) capabilities. This service supports protocols like SMB, NFS, and iSCSI, enabling seamless file sharing across
FAQ on Statamic CMS Support Do you support Statamic? Yes, we support hosting environments that are compatible with Statamic CMS. Statamic is a flat-file CMS that requires a web server with PHP support, and our hosting plans provide a suitable environment to run Statamic effectively. We offer configurations and technical resources to help you deploy
FAQ on SSL Certificate What is an SSL Certificate? An SSL (Secure Sockets Layer) certificate is a digital certificate that encrypts the data transmitted between a website and its users, protecting sensitive information such as login details, credit card numbers, and personal data. SSL certificates validate the website’s identity and establish a secure connection,
IPv6 Support in IP ServerOne Hosting and Servers Does IP ServerOne Support IPv6? Yes, IP ServerOne supports IPv6 across our hosting and server solutions. We recognize the importance of IPv6 in ensuring scalability and future-proofing your online presence. How Can I Enable IPv6 for My Services? To enable IPv6 for your hosting or server
How to Add an IP Address in DirectAdmin Steps to Add an IP Address in DirectAdmin: Log in to DirectAdmin Control Panel Use your DirectAdmin admin login credentials to access the control panel. Navigate to the IP Management Section – On the main dashboard, look for the Admin Tools section. – Click on IP Management.
Why Can’t I Modify or Delete Existing DNS Records? If you’re unable to modify or delete existing DNS records, the following could be reasons: Insufficient Permissions: You may not have the correct access level to make changes to the DNS records. Domain Locked: Some domains may be locked by the registrar to prevent unauthorized changes.