Are your buildings GBI (Green Building Index) certified? Yes, IP ServerOne’s data centers are Green Building Index (GBI) certified. Both the CJ1 Data Center in Cyberjaya and the AIMS facility in Kuala Lumpur have earned this certification, which recognizes buildings designed to be energy and water-efficient while minimizing environmental impact. This certification reflects IP ServerOne’s
Can I choose the data center location for my server? Yes, you can choose the data center location for your server based on your business needs and preferences. IP ServerOne offers server hosting in multiple data centers, including our Tier III-certified CJ1 facility in Cyberjaya, Malaysia, known for its robust security, high availability, and reliable
Can I visit your Data Center? To maintain the highest level of security, we currently do not offer public tours of our data center. However, if you are one of our colocation customers, you are welcome to submit a visitation request anytime you need to install or remove equipment (at least 24 hours before requested
How to rent a server? At IP ServerOne, we offer both: Colocation – You own the server, and we provide the space to host it at our Data Centre. Bare Metal (Dedicated Server) – We provide a fully dedicated server, hosted and managed by us. If you’re interested to know more or would like assistance
What ISPs Are Supported in IP ServerOne’s CJ1 Data Centre? Our CJ1 Data Centre located in Cyberjaya is a fully carrier-neutral facility, offering connections to a variety of major ISPs. This ensures that businesses hosting in CJ1 have flexible, high-performance, and redundant network options. 🌐 ISPs Available at CJ1 Data Centre: 🇲🇾 Malaysia: PCCW Global
Renewable Energy Usage at CJ1 Data Centre Is the CJ1 Data Centre in Cyberjaya 100% using renewable energy? As of now, our CJ1 Data Centre in Cyberjaya is focused on energy efficiency and implementing green practices where possible, but we do not officially state that the facility is running on 100% renewable energy. While we
Booking the CJ1 Loading Bay How do I book the CJ1 loading bay? To book the loading bay at IP ServerOne’s CJ1 Data Center in Cyberjaya, please follow these steps: Submit a Visitation Request: Log in to your IP ServerOne customer portal. Navigate to the Data Center tab and select Visitation Request. Complete the form
Data Center Power Capacity What is the maximum available capacity (Megawatt) in your data center facility? Our CJ1 Data Center in Cyberjaya, Malaysia, is equipped with a robust power infrastructure designed to support high-performance operations. The facility has a total power capacity of 1.5 megawatts (MW), ensuring reliable and continuous power supply for our clients’
How to contact AIMS DC Support center? If you need assistance related to the AIMS DC Support Center, here’s how you can reach out: General Support Requests: You can submit a ticket or send an email to support@ipserverone.com, and our team will be coordinating with the AIMS DC Support Center for further assistance. Visitation Requests:
Where to check booking ID? After submitting your Visitation Request, you can monitor its status under the My Booking section in the Data Center tab of the IP ServerOne Customer Portal. Please note that it may take up to 24 hours to generate your Booking ID (which starts with “IO” followed by numbers), as the