How to check If my Domain is active? Use a WHOIS lookup tool (e.g., who.is) to check the registration status. Perform a DNS check to see if the domain is resolving properly. If your domain is not activated within the expected timeframe, please ensure: ✔ Your payment was successfully processed. ✔ You have received a
Renewing the Domain to Resolve WordPress Accessibility Issues Do I need to renew my WordPress as well since the domain has expired? No, you do not need to renew WordPress separately if the domain has expired. Once the domain is renewed, your WordPress site will become accessible again, provided that the hosting service for WordPress
Can I Change the Registrant Name After Registering a Domain? Yes, you can update the registrant details after successfully registering a domain. If your domain is registered with IPServerOne, you can make the changes through the customer portal by following these steps: Log in to the IPServerOne Customer Portal. Go to My Services and select
What is the difference between transferring domain ownership and a registrar transfer? Transfer of Domain Ownership: This happens when the legal ownership of a domain is updated, but the domain remains with the same registrar. In this case, IP ServerOne is your registrar.Example: If your domain is currently managed under Account A (e.g., a representative
Can the domain renewal date be consolidated into one date? We understand the convenience of having a single renewal date for all your domains, but unfortunately, this isn’t possible due to a few important reasons: Registry Rules: Domain registry has set fixed renewal terms (ex: 1 year or multiple years.) starting on the registration date. These terms cannot
How do I disable/remove WHOIs privacy protection for my domain? If your domain ends with .COM, .NET, .ORG, .ASIA, .CC, .ME, or other extensions (excluding .MY), you can request to disable WHOIS privacy protection by submitting a ticket to our Customer Support team in Customer Portal or emailing us at cs@ipserverone.com. For domains ending
Can I change my domain registrar back to MYNIC or another provider? You can transfer your domain to another Accredited Registrar. Please ensure that your domain meets the transfer eligibility requirements, such as domain is unlocked for domain transfer.. We also recommend verifying any transfer fees or processes with the new registrar before initiating the
What happens to my domain’s expiry and renewal after transferring to IP ServerOne? If your domain has successfully transferred from MYNIC to IPServerOne, the expiry date will remain the same. Moving forward, IPServerOne will take care of the renewal process and ensure you receive timely renewal notifications.
Why isn’t my domain listed in my account after transferring to IPServerOne? We have successfully received the domain transfer list from MYNIC and have completed the transfer of .MY domains to our system. However, if your domain data is not visible in the IPServerOne portal, it may be due to ongoing cross-checking and verification processes.
How can I verify my domain’s new registrar? You can easily verify your domain’s registrar and other details using the MYNIC WHOIS Lookup tool, accessible at: MYNIC WHOIS