How can I manage my DNS records if my DNS is hosted with my domain provider (registrar)? If your domain’s TLD is using registrar nameservers (e.g., ns1.ezydomain.com and ns2.ezydomain.com for WEBNIC), you can manage DNS records through the Registrar Management Portal at https://wam.manage.name. For detailed instructions, please refer to this guide. For other domain providers,
Where can I find my domain management details? If your domain is registered with IPServerOne, you can manage it via our Customer Portal. Go to Domains under My Services and select Manage for your chosen domain. For domains registered with other providers, please retrieve login credentials directly from your domain provider.
Can I access the domain control panel to manage my domain name? Yes, you have full access to the Domain Management Portal, also known as the domain control panel. Here, you can update your nameservers, WHOIS contact information, and, if your nameservers are pointed to the registrar, manage DNS configurations. For login credentials or assistance,
I missed my domain renewal but I’ve just made it. Can you help me refresh the DNS? If your domain has been expired for less than 24 hours, the DNS will refresh immediately. However, if your domain has been expired for more than 24 hours, it may take between 2 to 24 hours for
Why is my domain already suspended if its expiry date is today? If your domain’s expiry date is 01/01/2024, it will be automatically suspended at 12:00 AM on that date if no renewal has been processed. Hence, any services linked to that expired domain will be affected as well. We recommend ensuring your renewal
Can I still renew my domain name if it has expired? Yes, you can renew your domain name even if it is in an expired status. Please note that the expired status lasts for 40 days after the expiry date. If your domain has exceeded this period and entered Redemption Grace Period, a reactivation fee
How do I manage my .MY domain? You can easily manage your .MY domain name through IP ServerOne’s Customer Portal at https://portal.ipserverone.com. Once logged in, navigate to Domain under My Services, click View for the domain you wish to manage, and then select Manage. If you need to update your nameserver or WHOIS details,
How to migrate in my domain to IP ServerOne? Ensure your domain is active and that the transfer is initiated at least 10 days before the expiry date. Your current domain provider must unlock the domain, disable WHOIS privacy, and provide you with the EPP code. Once you have the EPP code, please send
How do I migrate out my domain to new provider? To migrate out a domain name, you may refer to this guide: https://www.ipserverone.info/knowledge-base/how-to-transfer-out-domain-from-ip-serverone/ If you wish to migrate out your hosting (email & website), please back up all your data to prevent loss during migration. Do ensure to update your DNS records to point
Can I transfer a domain name if the domain name has already expired? It is not possible to transfer a domain name if it has already expired. To initiate the transfer, it is necessary to first renew the domain with your current provider. Once the domain is reactivated, you will be able to proceed with