Our company currently uses Roundcube webmail, but we’re considering switching to a new system due to email lag issues. Do you offer email services? Yes, we offer email hosting with the Roundcube platform. Could you share the number of users you need? You can explore our email hosting plans here: Email Hosting Packages. For Roundcube-based
Email Setup FAQ Setting up your email correctly ensures smooth communication and security. Below are the essential details for configuring your email account on different mail clients. General Email Configuration Settings Username: Your email address (e.g., yourname@yourdomain.com) Password: Your email account password Incoming Mail Server (IMAP/POP): mail.yourdomain.com Outgoing Mail Server (SMTP): mail.yourdomain.com Encryption Method: SSL/TLS
Can I Log into Gmail Using My Custom Email Address? Yes, you can log into Gmail using your custom email address if it has been set up with Google Workspace (formerly G Suite) or configured as a linked account in Gmail. Below are the scenarios and steps to achieve this: 1. If You Use Google
What Should I Do If I Can’t Send Emails After Submitting a Case to IPServerOne? If you’re unable to send emails after submitting a case to IP ServerOne, here’s what you can do: Refer to Our Knowledge Base: 👉 How to Troubleshoot Email Sending Issues Contact Support Using Our Hotline: Since you cannot send emails,
Why can’t I receive emails for my Domain? If you’re having trouble receiving emails for your domain, several factors could be contributing to the issue. Here’s a checklist to help you troubleshoot the problem: Domain status It could be due to your domain was expired so the email wasn’t able to find your
FAQ: How do I log in to my newly registered linked email? To log in to your newly registered linked email, follow these steps: Access the Webmail: Go to the Webmail login page by visiting https://webmail.yourdomain.com/. Replace “yourdomain.com” with the domain name associated with your email account. Enter Your Login Credentials: In the username
FAQ: Unable to send email What should I do if I cannot send an email to someone? If you’re unable to send an email to a specific recipient, follow these steps to troubleshoot and resolve the issue: Verify the Recipient’s Email Address: Double-check that the email address is typed correctly without any spelling errors. Check
Logging into multiple email accounts We offer options for logging into your email via webmail or using POP/IMAP with email clients. Webmail typically do not support logging into multiple email accounts simultaneously. This means that if you try to access multiple accounts through a web interface, you’ll often need to log in and
What Should I Do If I’m Having Trouble Sending Emails with Attachments? If you’re experiencing issues when trying to send emails with attachments, there are a few potential causes and troubleshooting steps to help resolve the problem. Troubleshooting Steps 1. Check Attachment Size Most email servers, impose size limits on attachments. Check if the
How to Access SmarterMail Webmail Access Webmail in SmarterMail Go to Webmail URL: Visit https://smXX.small-dns.com. (Replace the XX with the specific number provided in your login details) eg: IPS1 Smartermail URL Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Alternative Access (IP Method) If you prefer