Why can’t I receive emails for my Domain? If you’re having trouble receiving emails for your domain, several factors could be contributing to the issue. Here’s a checklist to help you troubleshoot the problem: Domain status It could be due to your domain was expired so the email wasn’t able to find your
FAQ: How do I log in to my newly registered linked email? To log in to your newly registered linked email, follow these steps: Access the Webmail: Go to the Webmail login page by visiting https://webmail.yourdomain.com/. Replace “yourdomain.com” with the domain name associated with your email account. Enter Your Login Credentials: In the username
FAQ: Unable to send email What should I do if I cannot send an email to someone? If you’re unable to send an email to a specific recipient, follow these steps to troubleshoot and resolve the issue: Verify the Recipient’s Email Address: Double-check that the email address is typed correctly without any spelling errors. Check
Logging into multiple email accounts We offer options for logging into your email via webmail or using POP/IMAP with email clients. Webmail typically do not support logging into multiple email accounts simultaneously. This means that if you try to access multiple accounts through a web interface, you’ll often need to log in and
What Should I Do If I’m Having Trouble Sending Emails with Attachments? If you’re experiencing issues when trying to send emails with attachments, there are a few potential causes and troubleshooting steps to help resolve the problem. Troubleshooting Steps 1. Check Attachment Size Most email servers, impose size limits on attachments. Check if the
How to Access SmarterMail Webmail Access Webmail in SmarterMail Go to Webmail URL: Visit https://smXX.small-dns.com. (Replace the XX with the specific number provided in your login details) eg: IPS1 Smartermail URL Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Alternative Access (IP Method) If you prefer
How to Access cPanel Webmail Access Webmail in cPanel Go to Webmail URL: Visit https://yourdomain.com/webmail or https://yourdomain.com:2096. Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Choose a Webmail Client: Select Horde or Roundcube to view and manage your emails. Alternative Access (IP Method) If using an
How to Access DirectAdmin Webmail Access Webmail in DirectAdmin Go to Webmail URL: Visit https://yourdomain.com/webmail or https://yourdomain.com:2222. Log in with Email Credentials: Username: Your full email address (e.g., you@yourdomain.com) Password: Your email password Choose a Webmail Client: Select Roundcube to access your inbox. Alternative Access (IP Method) If using an IP address: http://your-ip-address/webmail
DMARC issues when sending emails to Google Why are my emails to Google being rejected due to DMARC issues? Google enforces strict email authentication policies. If your domain’s DMARC (Domain-based Message Authentication, Reporting & Conformance) record is misconfigured, Google may reject or flag your emails as spam. This happens when your SPF (Sender Policy
What are the common email error codes and their meanings? Error 421 – Service not available, closing transmission channel Meaning: Temporary server issue. Resolution: Try resending later. If persistent, contact support@ipserverone.com to ensure the server is working. Error 450 – Requested mail action not taken: mailbox unavailable Meaning: The recipient’s mailbox is either full