Instance Creation Limit in the Portal How many instances can I create in the IP ServerOne portal? You can create up to 5 instances by default in our portal. If you require more than 5 instances, you will need to submit a request with valid justification to our support team at: 📧 support@ipserverone.com ⚠️ Important
How to buy additional IP address and add in my Nova Cloud VM? To purchase additional IP addresses for your Nova Cloud VM, please follow these steps: Send an email to our Sales team at sales@ipserverone.com. In your email, kindly include the following details: Your current server IP address Your server ID (SSID) or
Do you offer a dedicated, bare metal, or VPS server with Quad-core CPU, 16 GB RAM, 240 GB SSD, AlmaLinux 8, and a full /24 IP block for clean direct mailing use? Based on the specifications you provided, our Cloud General Opt-C4 plan with cPanel & WHM may be a suitable option. You can view
What is the difference between Cloud Credit and Credit Point? Cloud Credit and Credit Point are both prepaid balances used to pay for NovaCloud services like DNS, cloud instances, and Object storage. The only difference is the name: Cloud Credit was the old name used before 20 August 2024. Credit Point is the new name
What is the credit limit for Cloud Credit? There is no limit for Cloud Credit top-ups. You may top up your Cloud Credit at any time and in any amount, based on your convenience and usage needs. This allows you the flexibility to manage your cloud service expenses according to your budget. If you need
We are transitioning from an in-house system and exploring cloud hosting solutions to improve scalability. Can you provide more information? Thank you for reaching out to us. We understand that you are in the process of migrating from an in-house system and are exploring cloud solutions to enhance scalability and performance. Our NovaCloud platform offers
I’m looking for a server hosting solution for Docker deployment. Can you recommend an option? It’s intended for a small e-commerce platform. Thank you for reaching out to IP ServerOne. For your Docker deployment needs—particularly for a small to medium-sized e-commerce platform—our Cloud C2 or Cloud C4 server plans with a Linux operating system are
How to check my Cloud credit usage? You can easily view your NovaCloud credit usage by following the steps below: Log in to your account at https://portal.ipserverone.com On the left-hand menu, click on NovaCloud to expand the dropdown Select Transactions from the dropdown menu At the top of the page, ensure your location is
FAQ: Does NovaCloud Support VPN? Does NovaCloud support VPN? Yes, NovaCloud supports VPN. You can run your own VPN on a NovaCloud instance by setting it up manually. Our cloud infrastructure allows full control over your virtual machine, so you’re free to install and configure VPN software according to your requirements—whether for secure remote access,
🌐 FAQ: Can I Remap Floating IPs on My Cloud Instance? I want to move a Floating IP to another instance. Is that possible? Yes! You can remap Floating IPs at any time—but this is only supported on platforms that include Floating IP functionality, such as IP ServerOne’s NovaCloud. This feature is not available on