FAQ on Port 25 Restriction for NovaCloud Why is Port 25 not allowed on NovaCloud hourly-based instances? Port 25, commonly used for sending emails via SMTP, is restricted on NovaCloud hourly-based instances due to security concerns. The restriction helps prevent misuse for spamming and reduces the risk of your IP addresses being blacklisted.
How to upgrade or downgrade my Cloud instance? You can easily upgrade or downgrade your instance through the customer portal. For detailed instructions, please refer to the following guide: How to Resize a Cloud Instance. If you require further assistance, please submit your inquiry via https://www.ipserverone.com/contact-us-via-chat/, and one of our sales consultants will reach out to
FAQ on NovaCloud Calculator Will the NovaCloud calculator show in foreign currencies and points value? Yes. Effective 20th August 2024, the NovaCloud calculator will allow you to view the estimated costs in your preferred currency and points value.
FAQ on Multi-currency in Portal What is the new multi-currency feature? The new multi-currency feature, effective 20th August 2024, allows you to manage your account and transactions in foreign currencies, providing greater flexibility and convenience. Who can manage the currency settings for my account? The primary user and manager role will be
FAQ on Point System for NovaCloud Platform What is the new point system? Introducing IPSERVERONE’s new points system designed for transactions within our cloud self-service portal effective 20th August 2024. Your points can be used for the usual actions like purchasing services under our NovaCloud platform. How do I purchase/ top-up points?
Which package of Novacloud should I choose for hosting a website? For a static or low-traffic website, choose the C1 or C2 package. For e-commerce or ticketing websites, the C2 or C4 packages are recommended. You can scale up or down as needed with just a 2–3-minute reboot. For more information you may
What is NovaCloud provided by IPServerOne? NovaCloud is a public cloud hosting service by IP ServerOne, powered by OpenStack technology. It allows users to quickly create and manage cloud servers to host applications, websites, emails, and more. NovaCloud offers flexible scaling and includes snapshot backups with hourly, daily, and weekly protection—at no extra cost. Its
Does NovaCloud provide backup services? Yes, NovaCloud provides comprehensive backup services as part of their cloud hosting solutions. Here are the key features of their backup services: Automated, Tiered Backups: NovaCloud offers automated backups that include hourly, daily, and weekly snapshots. This ensures that your data is continuously protected and can be easily restored
Does all Novacloud vps supports HA Cloud Infrastructure with Automated Failover ? NovaCloud’s service powered by OpenStack includes features such as automated failover and high availability environments, which ensure data redundancy and continuous operation in case of failures. For more information you may refer to the link: https://www.ipserverone.com/novacloud/ Should you have any inquiries of
NovaCloud Plans and Pricing Instantly Available in 3 Global Locations Cloud Hosting Services IP ServerOne offers cost-effective and adaptable cloud hosting solutions tailored to your business’s ever-changing requirements, empowering your growth in the cloud. General CPU Plans Flavour vCPU RAM Network Price / hour Price / month C1 1 3.75GB 100Mbit/s MYR 0.06 MYR