How long does it take to receive Cloud points? The time required to receive Cloud Points depends on how they are applied or credited to your account: 1. Top-up via Customer PortalIf you make a top-up through the Customer Portal, Cloud Points will be credited immediately once the payment transaction is successful. This is
Which GPT model are you using? The latest generation of OpenAI’s language models; to provide more accurate, natural, and contextually aware responses.
Can I become a dealer? At this moment, we do not offer any dealer or reseller plan. However, if you would like to explore future opportunities, server customization, or discuss potential partnership planning, our Sales Team will be happy to assist you. You may contact our sales team by select the “Connect with Sales” option,
What is ACS Cloud Server? ACS Cloud Server is a virtual server hosted in the cloud that lets you run websites, applications, or systems without needing physical hardware. It offers flexible resources (CPU, RAM, storage), high reliability, security protection, and a pay-as-you-use model, making it easier for businesses to scale and manage their services efficiently.
What is your availability? Could you please provide more details about your question? Are you referring to the availability of the services we offer or something else?If you are asking about our services, you may select the option “What Service Do You Provide?” for more information.You can also visit our website for a full list
Modular Data Center For further assistance, we recommend selecting the “Connect with Sales” option, and our sales team will reach out to you as soon as they are available or within one business day. You may also share your contact details and server requirements through our contact form at: https://www.ipserverone.com/contact-us-via-chat/
Where do I find my AWS Certificates in the AWS Certificate Manager? If you are unable to locate your AWS Certificates or need further assistance, we kindly recommend reaching out to AWS Support directly. They have access to your account-specific information and will be able to provide accurate guidance. As this involves AWS ac count
Let me talk to agent To connect with a live agent, you can choose “Connect with Support Member” option if available. If the option is not visible, type “human” and our AI chatbot will guide you to connect with a live agent. Please note that live agents are available during office hours, from 9:00 AM
Please resume my service as soon as possible To resume your service quickly, please make sure your payment has been completed. If you paid through the Customer Portal:Your service will be renewed automatically once the payment is successful. No further action is needed. If you paid via online bank transfer:Please forward your payment slip to
How can I check whether my service is set to auto-renew? To check your auto-renewal status, please log in to the customer portal. Go to My Services. Select the service you want to review. If auto-renewal is enabled, you will see “Auto Renewal Enabled” displayed near the service details. The system will automatically attempt to