Disabling Firewall How do I disable a firewall on my server? To disable a firewall on your server, follow these steps depending on the firewall application you are using: 1. Disabling Firewall on Linux (iptables/firewalld): For systems using iptables: Check the status of iptables: sudo systemctl status iptables Disable iptables temporarily: sudo systemctl stop iptables
How can I contact the Billing team? You can reach our Billing team through email at billing@ipserverone.com. Alternatively, you may submit a ticket to the Billing team through the Customer Portal and include your phone number if you would like to request a callback.
How can I delete my account profile from IP ServerOne? IP ServerOne Customer Portal currently does not support account deletion as a feature. If you would like to request account deletion, you can reach out to us by submitting a ticket through the Customer Portal or emailing our Customer Support team at cs@ipserverone.com.
How to Add an IP Address in DirectAdmin Steps to Add an IP Address in DirectAdmin: Log in to DirectAdmin Control Panel Use your DirectAdmin admin login credentials to access the control panel. Navigate to the IP Management Section – On the main dashboard, look for the Admin Tools section. – Click on IP Management.
How to Set Up Instances to Be Accessible by Public IP Assign a Public IP Address to security Assign the Public IP: Log in to your IP ServerOne portal. Navigate to the NovaCloud > Security Groups section. Add the public IP address add you want access your instance. Note: For mor information, you may refer to
FAQ on Statamic CMS Support Do you support Statamic? Yes, we support hosting environments that are compatible with Statamic CMS. Statamic is a flat-file CMS that requires a web server with PHP support, and our hosting plans provide a suitable environment to run Statamic effectively. We offer configurations and technical resources to help you deploy
Why am I not receiving the SMS for verification code on my mobile? The SMS verification code may not be received due to one of the following reasons: The phone number format is incorrect; it should start with +6 for local numbers. For international numbers, there may be connectivity issues with the mobile network. Please
FAQ: What are the Common HTTP Error Codes and Their Meanings? HTTP error codes appear when there’s an issue with web page access or server response, each code signaling a unique type of issue. Below are some frequently encountered HTTP error codes and their meanings, following a structure to assist with easy troubleshooting. HTTP
Can you check the status of my ticket? If you submitted a ticket through IP ServerOne’s Customer Portal: Simply sign in to IP ServerOne’s Customer Portal, go to the Help Center, and click on My Support Ticket to view the current status. You can track the progress using your ticket ID. If you sent
Looking for Customer Support? You can reach our Customer Support (customer service) team by calling 0320261688, submitting a ticket via the Customer Portal Help Center, or emailing cs@ipserverone.com.