What managed services are included with the private cloud? The managed services included with the private cloud cover a comprehensive range of areas to ensure performance, security, and reliability. These include: Infrastructure Management: Maintenance of physical hardware, servers, storage, network devices, and firewalls. Virtual Machine Management: Full lifecycle management including provisioning, OS installation, configuration,
How can my company/organization regain control of our domain if the vendor is unresponsive? The steps to regain control of your domain depend on where the domain is registered, either with IP ServerOne or with another domain provider. If the domain is registered with IP ServerOne: If your domain is registered with IP ServerOne
What are the next steps after buying a domain? After purchasing a domain, you can begin setting it up based on your intended use. Below are the common next steps: For Website SetupIf you’re planning to build a website, such as an online store or business site, you may share the domain details with
Do you provide Cloud with cPanel? Yes, we do provide Cloud Hosting with cPanel. You can choose a cloud instance and install cPanel as your preferred control panel during setup. This allows you to manage your websites, emails, databases, and more through a user-friendly interface. Please note that cPanel license fees are not included
Can I use my own IP address (BYOIP) with your services? At this time, Bring Your Own IP (BYOIP) is not supported unless you are an IP transit provider with your own Autonomous System (AS) number. Please note that IP transit services are only available to customers using our colocation services. If you meet these
Do you offer a platform to upload and share PDF files and slides accessible globally, including China? Yes, we recommend using our NovaVault File Sharing solution, which is designed for secure and reliable file access from anywhere in the world — including regions with strict internet regulations, such as China. Key benefits of NovaVault
Does your cloud server come with antivirus protection? Yes, antivirus protection is available for our cloud servers through F-Secure, offered as an optional add-on with additional charges. If you’re interested in learning more, please share your contact details via our chat form at https://www.ipserverone.com/contact-us-via-chat/. Our Sales Team will reach out to you shortly to provide
Is it possible to own the server instead of subscribing (purchase option)? Hardware ownership is only available for bare metal servers. GPU servers are offered exclusively on a subscription basis and are not available for direct purchase. If you’re interested in purchasing a bare metal server, please provide the required specifications and model so we
Can I purchase a bare metal server as hardware instead of renting it? Purchasing bare metal server hardware may be possible, subject to stock availability. Kindly share the specific server model and specifications you are interested in so we can check and confirm for you. For further details or assistance, please submit your contact information
Is it possible to purchase the GPU server hardware? We do not offer GPU hardware for direct purchase. GPU servers are only available through our subscription-based service. If you need further information or assistance, please provide your contact details via our chat form at https://www.ipserverone.com/contact-us-via-chat/. Our Sales Team will get in touch with you shortly.