FAQ: We are planning to migrate from a physical server to a private cloud server. Can you provide more information about your private cloud services?

We are planning to migrate from a physical server to a private cloud server. Can you provide more information about your private cloud services? Thank you for your interest in our private cloud server. To better understand your requirements and provide the best solution, please share the specifications of your current physical server: vCPU Requirement

FAQ: I need IT solutions and web hosting for my WordPress website. What do you recommend?

I need IT solutions and web hosting for my WordPress website. What do you recommend? If you’re looking for WordPress hosting, we recommend subscribing to NovaCloud Hosting, starting with a minimal specification plan that suits your needs. You can explore our plans here: NovaCloud Hosting. To effectively manage your website and emails, you will also

FAQ: How can I migrate my company website domain to our current email domain?

How can I migrate my company website domain to our current email domain?   To migrate your company website domain to your current email domain, we first need to check your existing hosting platform. If your current email domain is hosted on an email server (email hosting plan), the website domain cannot be migrated to

FAQ: What Should I Do If I Can’t Connect to FTP?

What Should I Do If I Can’t Connect to FTP? 1. Verify FTP Settings Double-check the FTP settings in your client software (e.g., FileZilla, Cyberduck): Host: Your domain name or server IP address. Username: Your FTP username. Password: Your FTP password. Port: Use 21 for FTP or 22 for SFTP. Connection Type: Select “Plain FTP”

FAQ: What Should I Do If I Can’t Access WHM or SSH Into My Server?

What Should I Do If I Can’t Access WHM or SSH Into My Server? 1. Check Your IP Address Block Your IP address may be blocked by the server’s firewall. To check this: Visit a website to find your current public IP address (e.g., https://whatismyipaddress.com). Contact our support team to verify if your IP is

FAQ: Do I Need to Manually Install Modules When Setting Up a WordPress Instance on My Server?

Do I Need to Manually Install Modules When Setting Up a WordPress Instance on My Server? Yes, when setting up a WordPress instance on your server, you may need to manually install and configure certain modules or extensions depending on your server setup. These modules are required to ensure WordPress functions properly. Below is a

FAQ: Website is not Accessible: Troubleshooting

FAQ: Website is not Accessible: Troubleshooting   Unable to browse to your domain/website? You start up your computer where everything seems to be fine. You open a web browser and try to access your domain (website), and you find that it’s not accessible or with the error ‘Page Not Found’. Follow steps below to check

FAQ: IP Address Change

FAQ on IP Address Change   How Long Does It Take to Change an IP Address? The time required to change an IP address depends on several factors, including whether you’re changing the IP for a server or updating DNS records. Here’s a breakdown:   How Long Does It Take to Change the IP Address

FAQ: How does the cloud system work? Is there a guide available?

How does the cloud system work? Is there a guide available? Cloud hosting operates by using a network of remote servers hosted on the internet to store, manage, and process data, rather than depending on a single physical server. This provides greater scalability, flexibility, and reliability compared to traditional hosting. You can deploy and manage

FAQ: Can you recommend a hosting solution for setting up a VPN for 10 users? What are the costs involved?

Can you recommend a hosting solution for setting up a VPN for 10 users? What are the costs involved? We recommend using OpenVPN on our Nova Cloud Hosting for hosting your VPN. The pricing will vary based on the selected Nova Cloud Hosting specifications, such as computing power, storage, and bandwidth. For detailed pricing and