What is the difference between NovaCloud and VPS? NovaCloud is a scalable cloud solution that allows you to resize or downsize resources at any time, providing flexibility based on your needs. Additionally, NovaCloud operates on an hourly billing model, meaning you only pay for the resources you use. However, you may also opt for subscription
What backup storage solutions does IP ServerOne offer? IP ServerOne offers secure, scalable, and high-performance backup storage solutions powered by industry-leading technologies like NetApp and Veeam. Our solutions provide data integrity, rapid recovery, and seamless integration with various IT environments, ensuring businesses can protect and restore their critical assets with confidence. If you require further
What Should I Do If I Can’t Access My Server Through Port 3306? 1. Check MySQL Configuration Ensure that MySQL is configured to allow remote connections. In the MySQL configuration file (my.cnf or mysqld.cnf): Look for the line: bind-address = 127.0.0.1 Change it to: bind-address = 0.0.0.0 Restart the MySQL service after making changes:
We are planning to migrate from a physical server to a private cloud server. Can you provide more information about your private cloud services? Thank you for your interest in our private cloud server. To better understand your requirements and provide the best solution, please share the specifications of your current physical server: vCPU Requirement
I need IT solutions and web hosting for my WordPress website. What do you recommend? If you’re looking for WordPress hosting, we recommend subscribing to NovaCloud Hosting, starting with a minimal specification plan that suits your needs. You can explore our plans here: NovaCloud Hosting. To effectively manage your website and emails, you will also
How can I migrate my company website domain to our current email domain? To migrate your company website domain to your current email domain, we first need to check your existing hosting platform. If your current email domain is hosted on an email server (email hosting plan), the website domain cannot be migrated to
What Should I Do If I Can’t Connect to FTP? 1. Verify FTP Settings Double-check the FTP settings in your client software (e.g., FileZilla, Cyberduck): Host: Your domain name or server IP address. Username: Your FTP username. Password: Your FTP password. Port: Use 21 for FTP or 22 for SFTP. Connection Type: Select “Plain FTP”
What Should I Do If I Can’t Access WHM or SSH Into My Server? 1. Check Your IP Address Block Your IP address may be blocked by the server’s firewall. To check this: Visit a website to find your current public IP address (e.g., https://whatismyipaddress.com). Contact our support team to verify if your IP is
Do I Need to Manually Install Modules When Setting Up a WordPress Instance on My Server? Yes, when setting up a WordPress instance on your server, you may need to manually install and configure certain modules or extensions depending on your server setup. These modules are required to ensure WordPress functions properly. Below is a
FAQ: Website is not Accessible: Troubleshooting Unable to browse to your domain/website? You start up your computer where everything seems to be fine. You open a web browser and try to access your domain (website), and you find that it’s not accessible or with the error ‘Page Not Found’. Follow steps below to check