How Can I Get Feedback on My Request? To receive feedback on any request you submit to IP ServerOne, you should follow these steps: Submit a Support Ticket: Use our Customer Portal to log a ticket regarding your request. Clearly state the issue or request, and include all relevant details (e.g., server IP, service type,
SLA for Daily Backups During Migration from AWS What backup procedures do you follow during migration from AWS? We perform a full backup of your website before starting the migration. This includes your website files, databases, and emails. Your data is then securely transferred to our servers to ensure no data loss during the migration
Deploying a React App on IPServerOne’s Server How to deploy my React app in your server to make it online? Yes, you can deploy your React app on our servers, but the process and support depend on the hosting plan you are using: ✅ For VPS, Dedicated Server, or Cloud Server Customers: You have full
Website Downtime During Specific Times Why Does My Website Experience Downtime During Specific Times? Website downtime during certain periods could be caused by several factors related to network conditions, server performance, or resource limitations. Here are common reasons why this might occur: Traffic Spikes: If your website experiences high traffic during specific times (e.g., peak
🛠️ Troubleshooting: Unable to Connect to Database Server (Oracle SQL) What should I do if I am unable to connect to my Oracle SQL database server? If you are experiencing issues connecting to your Oracle SQL database server, here are the key troubleshooting steps you should follow: 1. Check Database Server Status: Ensure that the
🛠️ What To Do If Your Servers Are Offline What should I do if my servers are offline? If your servers with IP ServerOne appear to be offline, here are the key steps you should take: 1. Check Server Status via Customer Portal: Log into our Customer Portal to verify if your NovaCloud or Dedicated
🖥️ Deploying Python Django Code on IP ServerOne Server Can I deploy Python Django code on the server? Yes, you can deploy your Python Django application on our servers! Our VPS, dedicated servers, and cloud hosting solutions fully support custom application deployments, including Python frameworks like Django. What you need: Server Type: Our Cloud VPS
How to Create a New Reseller Account in NovaCloud Linked to DirectAdmin? How can I create a reseller account in NovaCloud that is linked to DirectAdmin? To create a new reseller account in NovaCloud server with DirectAdmin, you will need to configure it directly within DirectAdmin’s control panel after your cloud instance is deployed. For
Will I Be Provided with the IP Address of My Server? Will I receive an IP address when I order my server? Yes, when you provision a server with IP ServerOne—whether it’s NovaCloud, Dedicated Server, or VPS—you will be provided with a static public IP address by default. This IP will be used to access
How Can I Run a Node.js Application? How do I set up and run a Node.js application? To run a Node.js application, follow these steps: Install Node.js: Download and install the latest version of Node.js from the official website. After installation, verify it by opening your terminal or command prompt and typing: node -v This