Can I transfer my service orders to another email account? May we confirm for service order if you are referring to the services you have purchased under your account, and whether you intend to change the ownership from the current email to another email? If there is only one service under the account, or if
What steps should I take if I have already clicked on a link in a scam or spam email? If you have clicked on a suspicious link, we recommend taking these immediate steps: Do not provide any personal or login information on the page. Change your account passwords right away, especially if you entered any
What should I do if I receive a scam message or email? If you receive a suspicious or scam message, please do not click on any links or provide any personal information. You may forward the message to support@ipserverone.com if you would like us to verify it, and our team will reconfirm for you.
How can I check if my phone number is blocked due to too many verification attempts for Portal verification? Your phone number is not blocked on our side. However, in some cases, your line provider may restrict or fail to deliver the verification SMS. If you are still unable to receive the verification code, please
Who is IPServerOne founder? The founder of IP ServerOne Solutions is Lee Cheung Loong, who established the company in 2003
❓ FAQ: Upgrading from CentOS 6 to CentOS Stream 10 (or Alternatives) Can I upgrade directly from CentOS 6 to CentOS Stream 10? No, a direct upgrade from CentOS 6 to CentOS Stream 10 is not supported. You will need to perform a fresh installation and migrate your applications and data manually. ⚠️ Important Note:
How can I get an invoice? Option 1: Generate via Customer Portal If your service is still active, you can create a proforma invoice yourself through the Customer Portal. Step-by-step guide: How to Generate a Proforma Invoice. Option 2: System-Generated Invoice For services with an SSID, the system will automatically generate a proforma invoice or
How do I register a website? To register a website, please follow these steps: Choose a domain name Select a unique and easy-to-remember name for your website (e.g., yourcompany.com). Check domain availability You can search for available domains through our portal here: Domain Search. Register the domain If your preferred domain is available, proceed to
How can I request a proforma invoice for cloud credit point top-up to prepare payment? Cloud credit top-up can be done through the Customer Portal at https://portal.ipserverone.com. For step-by-step instructions, you may also refer to this guide: How to Top Up Points for Cloud Credit. If you require a proforma invoice to prepare your payment,
Does IPServerOne provide a server that can host a Python script and PostgreSQL database for a public website? Yes. IPServerOne offers both Cloud VPS and Dedicated Servers, which are suitable for hosting Python applications together with a PostgreSQL database for public-facing websites. To choose the plan that best fits your requirements and to get accurate