Why am I not receiving the SMS for verification code on my mobile? The SMS verification code may not be received due to one of the following reasons: The phone number format is incorrect; it should start with +6 for local numbers. For international numbers, there may be connectivity issues with the mobile network. Please
FAQ: What are the Common HTTP Error Codes and Their Meanings? HTTP error codes appear when there’s an issue with web page access or server response, each code signaling a unique type of issue. Below are some frequently encountered HTTP error codes and their meanings, following a structure to assist with easy troubleshooting. HTTP
Can you check the status of my ticket? If you submitted a ticket through IP ServerOne’s Customer Portal: Simply sign in to IP ServerOne’s Customer Portal, go to the Help Center, and click on My Support Ticket to view the current status. You can track the progress using your ticket ID. If you sent
Looking for Customer Support? You can reach our Customer Support (customer service) team by calling 0320261688, submitting a ticket via the Customer Portal Help Center, or emailing cs@ipserverone.com.
How to Close/Restrict a Port on a Linux Server Using CSF and Iptables Using CSF (ConfigServer Security & Firewall) Block a Specific Port nano /etc/csf/csf.conf Remove the port you wish to close (e.g., 8080) from TCP_IN and TCP_OUT. Restart CSF to Apply Changes csf -r Using Iptables Delete Rule for a Specific Port iptables
Looking for Technical Support? If you need assistance from a technical support agent or are experiencing a technical issue, you can start a live chat with human. Alternatively, you may call us at 0320261688 for immediate assistance, or submit a ticket through the customer portal – Help Center or email support@ipserverone.com for further support.
Can I Get a cPanel Hosting Plan that Supports PHP 5.6? Yes, we offer cPanel hosting plans that support PHP 5.6. While PHP 5.6 is an older version and may have reached its end of life, some applications still require it for compatibility. Our cPanel hosting allows you to select from multiple PHP versions,
Why is the submit button greyed out when I’m trying to submit a ticket? If the submit button is greyed out, it could be due to the following reasons: Incomplete required fields: Ensure all fields marked with an asterisk (*) are completed. These fields are mandatory and must be filled out before you can submit
Cloud Backup Troubleshooting I found that my cloud backup is not working, can you help check for me? We can definitely help you troubleshoot your cloud backup issue. However, to provide more effective assistance, we’ll need additional information from you. Could you kindly provide: Details of the Error: Let us know the exact error message
Setting Up a Shared Email Account for a Delivery Team Can I Create a Shared Email Account for My Delivery Team? Yes, you can create a shared email account for your delivery team to manage communication through a single address. How Do I Set Up a Shared Email Account? Create the Account through