What Should I Do If I Can’t Connect to FTP? 1. Verify FTP Settings Double-check the FTP settings in your client software (e.g., FileZilla, Cyberduck): Host: Your domain name or server IP address. Username: Your FTP username. Password: Your FTP password. Port: Use 21 for FTP or 22 for SFTP. Connection Type: Select “Plain FTP”
What Should I Do If I Can’t Access WHM or SSH Into My Server? 1. Check Your IP Address Block Your IP address may be blocked by the server’s firewall. To check this: Visit a website to find your current public IP address (e.g., https://whatismyipaddress.com). Contact our support team to verify if your IP is
Do I Need to Manually Install Modules When Setting Up a WordPress Instance on My Server? Yes, when setting up a WordPress instance on your server, you may need to manually install and configure certain modules or extensions depending on your server setup. These modules are required to ensure WordPress functions properly. Below is a
FAQ: Website is not Accessible: Troubleshooting Unable to browse to your domain/website? You start up your computer where everything seems to be fine. You open a web browser and try to access your domain (website), and you find that it’s not accessible or with the error ‘Page Not Found’. Follow steps below to check
FAQ on IP Address Change How Long Does It Take to Change an IP Address? The time required to change an IP address depends on several factors, including whether you’re changing the IP for a server or updating DNS records. Here’s a breakdown: How Long Does It Take to Change the IP Address
How does the cloud system work? Is there a guide available? Cloud hosting operates by using a network of remote servers hosted on the internet to store, manage, and process data, rather than depending on a single physical server. This provides greater scalability, flexibility, and reliability compared to traditional hosting. You can deploy and manage
Can you recommend a hosting solution for setting up a VPN for 10 users? What are the costs involved? We recommend using OpenVPN on our Nova Cloud Hosting for hosting your VPN. The pricing will vary based on the selected Nova Cloud Hosting specifications, such as computing power, storage, and bandwidth. For detailed pricing and
Restoring a Disabled IP Address Can i restore back my IP which being disabled? Yes, it is possible to restore a disabled IP address. Typically, the restoration process depends on the reason for the IP being disabled. Here are the common scenarios and steps you can follow: 1. Due to Non-Payment If your IP
Object Storage IP ServerOne Object Storage is a flexible, scalable, and secure cloud storage solution designed to handle unstructured data like images, videos, backups, and logs. It supports the S3 API, making it compatible with cloud-native applications, and provides a pay-per-use model, allowing you to scale as needed without limitations. S3 API Compatibility: Seamlessly integrates
How to check latest announcement from IPServerOne? To stay updated with our latest announcements, simply log in to the IP ServerOne Customer Portal, where you’ll be directed to the Dashboard page. You’ll find our Announcement tab displaying the most recent updates. If there are multiple announcements, you can click the numbers below to view previous