Do We Still Need VPN to Access Our Data If IP ServerOne Manages Our Data Storage? ✅ Short Answer: It depends on the specific product or service you are using with IP ServerOne. While VPN access is not always required, there are cases where it is highly recommended or even necessary for secure remote access,
Is My Current Version of Microsoft Outlook Supported for Jaring Email? Here’s what we can confirm based on our knowledge base articles about Jaring email service: Outlook Compatibility with Jaring From our guide “Jaring: How to configure email in Outlook”, the instructions apply broadly to Microsoft Outlook, without specifying any required or minimum version. IPSERVERONE
Can I change the IP address of my nameserver? It depends on the type of nameserver you are using: Custom / Child Nameservers (Glue Records) Example: ns1.yourdomain.com → points to an IP address Yes. If your nameserver is registered under your own domain, the registrar can update the IP address (glue record) for you. This
Gateway Timeout on Port 443 What causes the error message “Gateway Timeout” on port 443? The “Gateway Timeout” error (HTTP status code 504) on port 443 (HTTPS) typically means that a server acting as a gateway or proxy didn’t receive a timely response from the upstream server (e.g., your web application or backend service). Here
May I know the hourly rate, rounded to the nearest hour? The hourly rate may vary depending on the operating system (OS) and the storage space allocated to your instance. Hourly pricing is calculated based on the actual duration your instance remains active, and you are only charged for the time used. For a
Why does Cloudflare still show my old nameservers after I updated them? When you update your nameservers, it can take 24–48 hours (sometimes up to 72 hours) for the changes to fully update across the internet (DNS propagation). Until then, some systems may still display your old nameservers. If it’s been more than 48
Cloud Instance Default Username (Linux) For Linux Cloud Instances, what are the default usernames based on OS? For our Linux-based Cloud Instances, each distribution comes with a default system username that reflects the OS you’re using. Here’s a breakdown of the most common ones: Ubuntu: ubuntu CentOS: centos AlmaLinux: almalinux Rocky Linux: rocky Debian: debian
Can my service or orders be reassigned to a new email? Yes, your services can be reassigned to a new email, but the process depends on your request: If you want all services under your current account to use a new primary email, please send a request from your current registered email to cs@ipserverone.com or
Can I transfer my service orders to another email account? May we confirm for service order if you are referring to the services you have purchased under your account, and whether you intend to change the ownership from the current email to another email? If there is only one service under the account, or if
What steps should I take if I have already clicked on a link in a scam or spam email? If you have clicked on a suspicious link, we recommend taking these immediate steps: Do not provide any personal or login information on the page. Change your account passwords right away, especially if you entered any