General CPU – Storage Upgrade Capability General CPU, is it able to have more storage? Yes, the General CPU instances under our NovaCloud platform support additional storage through volume management features. Each instance allows you to: Attach or detach multiple volumes Resize (extend) existing volumes This means you can easily increase your storage capacity as
pfSense NAT & Aliases Reporting Is pfSense able to generate a list of reports of the Aliases/NAT ports that are entered into the system? pfSense does not natively generate reports that list Aliases or NAT ports in a report format (e.g., printable or exportable list). However, you can view and manage all Aliases and NAT
How to add on MYSQL? If you plan to add MySQL to your Cloud or Bare Metal Server, there are two (2) options available: Cloud Instance (Hourly Billing)You can easily set up a Cloud instance with MySQL pre-installed using the One-Click Application feature in our Customer Portal. MySQL will be automatically configured when you
My cloud instance has been in “Rebuilding” status for over an hour. Is this normal or is there a technical issue? Under normal circumstances, the “Rebuilding” process for a NovaCloud instance should only take a few minutes to complete. The rebuilding time depends on factors such as the instance size, image type, and overall
Does your company provide DMCA-ignored or DMCA-exempt servers? We do not provide or support DMCA-ignored or DMCA-exempt servers. All of our hosting and cloud services comply with international copyright laws, including the Digital Millennium Copyright Act (DMCA). If you require hosting for legitimate content with high bandwidth or storage needs, we offer dedicated servers, cloud
Can you suggest reliable hosting options for large-scale content storage and streaming? You may explore our range of hosting solutions that cater to different performance and workflow needs: Bare-Metal / Dedicated Servers – High-performance physical servers designed for predictable, high I/O workloads such as live encoding, storage-heavy applications, or custom networking setups. NovaGPU / GPU
What are the differences between General Cloud and RAM-Optimized plans? The General Cloud plan offers a balanced ratio of CPU and memory, making it suitable for most general-purpose workloads such as web servers, application hosting, or email servers. In contrast, the RAM-Optimized plan provides a higher amount of memory compared to CPU power, designed
For Email hosting multi-tenant server, do you allow tenant to use their own domain? Tenants or email users are allowed to use their own domain name with our Email Hosting Multi-Tenant Server. Each tenant can configure and manage their domain’s DNS records (such as MX, SPF, DKIM, and DMARC) to ensure proper email delivery
Do you provide IP reputation management, warm-up for new IPs, specifically for mass mailing? As an infrastructure cloud hosting provider, we focus on delivering servers, networking, and related resources. We do not operate as an email marketing or bulk email delivery provider, and therefore do not offer services such as: Dedicated IPs for mass
What is the standard recovery time should an IP blacklist from IPServerOne? Recovering an IP address from a blacklist does not have a fixed timeframe, as it depends on the root cause and the policies of the blacklist providers. Typically, the recovery process involves: Identifying and cleaning up the source of the issue –