Do you have knowledge base about setting up mail server in DirectAdmin? Yes, we do! We provide a detailed step-by-step guide on how to create and set up email accounts in DirectAdmin. You can access the article through the following link: https://www.ipserverone.info/knowledge-base/how-to-create-email-accounts-in-directadmin-evolution-skin/ If you have any further questions on regards to this
Is it possible to view all services under different Customer ID (CIDs) under a single login? Yes. You can assign the CID you log in with as a secondary user on other CIDs. The primary email of each CID can delegate access by assigning you a role such as Billing, Manager, or Technical. Once the
Can my client manage their domain through a separate portal login? All domains registered with IP ServerOne are managed through the Customer Portal, depending on the account profile under which the domain is parked. If your client requires access with a different login ID, the options vary by domain extension: For TLD domains (for example:
Can I manage a domain/service under my account while the billing/invoice is issued under another company? Due to the implementation of e-Invoicing requirements by the Inland Revenue Board of Malaysia (IRBM), all services will be billed strictly under the account where the domain (or any related service, such as SSL or server) is parked.
Does Nova Cloud have MSSQL Web Edition? By default, MSSQL Web Edition is not included with NovaCloud. However, we can customize your NovaCloud setup to include Microsoft SQL (MSSQL) Web Edition with an additional charge. If you are interested to learn more about NovaCloud with MSSQL Web Edition, you can reach us by filling
FAQ: What Is the difference between cloud hosting and NovaCloud? Both Cloud Hosting and NovaCloud are built on virtualized cloud infrastructure, delivering reliability, scalability, and high availability. The key difference is in the service model: Cloud Hosting is a traditional managed hosting service, commonly used for websites, applications, or services that need stable performance
FAQ: How to topup GPU instance? To top up your GPU instance, you’ll need to purchase NovaCloud credits through the Customer Portal. Please follow these steps: Log in to the IP ServerOne Customer Portal. At the top left corner, click New Order and navigate to the NovaCloud Credit Top Up tab. Select the number
I’m unable to login into my account Could you please clarify which account you are unable to access? For example, are you referring to your Customer Portal account, email account, console, or server? Once we know the specific account, we can provide the appropriate steps to help you regain access.
Can I Know if the VPS Floating IP Remap Means I Can Refresh My IP Anytime? ✅ Short Answer: No, remapping a Floating IP in our VPS environment does not mean you can freely refresh your IP anytime like rotating it on demand. Instead, it allows reassigning a Floating IP between different VPS instances as
Do We Still Need VPN to Access Our Data If IP ServerOne Manages Our Data Storage? ✅ Short Answer: It depends on the specific product or service you are using with IP ServerOne. While VPN access is not always required, there are cases where it is highly recommended or even necessary for secure remote access,