Unable to Access ZIP File to Check the Server Login ❓ Why am I unable to access the ZIP file containing my server login credentials? The ZIP file containing your server login details is secured for your protection. Here’s what you need to know: 🔐 ZIP File is Password-Protected (Password Sent via SMS) For security
FAQ: Does NovaCloud Support VPN? Does NovaCloud support VPN? Yes, NovaCloud supports VPN. You can run your own VPN on a NovaCloud instance by setting it up manually. Our cloud infrastructure allows full control over your virtual machine, so you’re free to install and configure VPN software according to your requirements—whether for secure remote access,
How to transfer DNS ownership at IP ServerOne? When you transfer a domain between accounts within IP ServerOne, the associated DNS hosting service is also moved—maintaining continuity of your DNS records and preventing service interruptions. Before proceeding, please ensure the receiving account (new owner) has: At least 50 Cloud PointsThis is required to activate Standard DNS hosting in
How Long Does It Take to Deploy a Private Cloud? The deployment time varies based on your requirements—but most setups can be completed within a few hours to a few business days. Factors Influencing Deployment Time Platform choice: Proxmox VE or VMware vSphere Scale of deployment: number of hosts, VMs, storage requirements Customization: networking, compliance,
How do I move my email hosting to another hosting provider? To move your email hosting, you’ll need to: Contact your new provider – Share your domain name, current hosting provider, number of email accounts, and preferred migration time. Plan the migration – Your new provider will guide you on the best method and schedule.
Why Is Object Storage Pricing Higher Than Expected? Here’s what IP ServerOne offers and why it might feel a bit pricier than anticipated: 🧾 What Does IP ServerOne Charge? Object Storage starts at MYR 0.041667 per hour for 250 GiB of storage, which includes 1 TiB of outbound data transfer per month. This is roughly MYR 1 per hour or
Is video conferencing included in the email hosting? Yes — video conferencing is included with our LinkMail email hosting. Built on SmarterMail, LinkMail comes with integrated collaboration features like: Audio & Video Conferencing (up to 8 participants) Group Chat Calendar & Task Sharing Notes and File Sharing You can initiate video meetings directly from the
🤝 What collaboration tools are available with LinkMail? LinkMail isn’t just about sending emails—our service is built for real teamwork. Here’s what our collaboration tools include: Shared Calendars – Coordinate meetings, view availability, and manage schedules together. Task Management – Assign, track, and complete tasks within your team. Shared Contacts – Maintain a unified address
We are currently seeking a Cloud Backup and Disaster Recovery as a Service (DRaaS) solution. Could you assist us? Thank you for your interest in our services. We would be happy to assist you with a Cloud Backup and Disaster Recovery as a Service (DRaaS) solution tailored to your needs. To help us prepare the
Understanding Ransomware & How IP ServerOne Can Help What is Ransomware? Ransomware is a form of malicious software (malware) that encrypts files or locks access to your systems, demanding a ransom to restore them. It is one of the most dangerous threats to both individuals and businesses today, especially those relying heavily on digital infrastructure.